Human Resources Administrative Specialist

4 days ago

Mumbai, Maharashtra, India Beep App Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

Beep App is dedicated to bridging the gap between education and real-world opportunities, particularly for students from Tier 2 and Tier 3 colleges. Through internships, upskilling courses, and career-focused events, we help students gain practical experience and industry exposure. With over 15,000 students placed through our platform, Beep App is redefining how young talent connects with the job market. Our mission is to make career-building accessible to every student by providing the right resources, guidance, and hands-on opportunities for success in today's competitive world.

Key Responsibilities:

  • Human Resources
  • Handle end-to-end HR operations: recruitment, onboarding, attendance, payroll coordination, and performance tracking.
  • Manage trainer and staff rosters, shift schedules, and incentives.
  • Maintain employee records and ensure HR compliance.

  • Foster a happy, positive studio culture — celebrating milestones, birthdays, and team wins.

  • Back-End Operations

  • Oversee daily studio administration, inventory management, and vendor coordination.
  • Ensure smooth functioning of classes, maintenance, and front-desk support.
  • Track expenses, petty cash, and assist in budgeting and reporting.

  • Coordinate with trainers, members, and management for daily studio requirements.

  • Sales & Customer Experience

  • Assist in membership sales, renewals, and client engagement.
  • Track and report weekly and monthly sales performance.
  • Follow up with leads and ensure top-notch customer communication.
  • Support front-desk interactions and help create memorable member experiences.

Key Result Areas (KRAs):

  1. Employee and trainer engagement – maintain a motivated team and achieve 100% HR process compliance.
  2. Operational efficiency – ensure smooth day-to-day running of the studio with zero disruptions.
  3. Customer experience – maintain a 90%+ member satisfaction rate through prompt communication and service.
  4. Sales coordination – support membership renewals, follow-ups, and reporting accuracy.
  5. Attendance and payroll accuracy – zero payroll discrepancies and timely reporting.
  6. Cost and resource control – maintain efficient use of studio resources and vendor management.

Skills & Requirements:

  • Bachelor's degree (preferably in HR, Business Administration, or Hospitality).
  • 2–4 years of experience in HR, Operations, or Admin roles — preferably in fitness, hospitality, or lifestyle brands.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Familiar with CRM tools, spreadsheets, and HR documentation.
  • High energy, people-oriented, and solution-driven mindset.
  • Must be based in Mumbai (preferably Western Suburbs) and available to work full-time from the studio.
  • Immediate joiners preferred.

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