E-Commerce Executive

2 days ago

Pune, Maharashtra, India Vivaldis Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

We are looking for an experienced candidate for Amazon Specialist position, who would be responsible for managing and optimizing sales on out third-party marketplaces (Amazon, Blinkit, Flipkart, Zepto etc.). This role focuses on driving sales growth, improving the user experience, and maximizing the overall performance of the digital channels.

  • Marketplace Management:

  • Develop and implement strategies to optimize listings on third-party marketplaces like Amazon, Blinkit. Flipkart

  • Manage the relationship with key marketplace partners to maximize sales potential.

  • Monitor and analyze marketplace performance metrics (traffic, conversion rates, sales, etc.) to identify opportunities for growth.

  • Ensure compliance with marketplace policies and guidelines.

  • Coordinate with the inventory and logistics teams to ensure product availability and timely order fulfillment.

  • Customer Experience for the brand:

  • Ensure a high level of customer satisfaction by overseeing customer service processes, including returns, exchanges, and inquiries.

  • Implement customer feedback mechanisms to continuously improve the shopping experience.

  • Manage the product review process on marketplaces to maintain a positive brand reputation.

  • Reporting and Analysis

  • Prepare and present regular performance reports to senior management, highlighting key metrics and growth opportunities.

  • Use data analytics tools to track and report on e-commerce KPIs, such as sales, conversion rates, AOV (Average Order Value), and customer acquisition costs.

  • Conduct competitive analysis to stay informed of industry trends and competitor activities.

Intrested Candidates can share their CV 's on

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