International Voice Blended
2 days ago
Roles and Responsibility
- Handle customer inquiries via phone, email, or chat with empathy and professionalism.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and issues efficiently.
- Collaborate with team members to achieve sales targets or improve customer satisfaction.
- Maintain high product knowledge to effectively communicate with customers.
- Work flexible shifts, including evenings, nights, weekends, and holidays as required.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a blended process environment, including voice and non-voice processes.
- Strong problem-solving skills and attention to detail.
- Proficient in using computer applications and software.
- Ability to adapt to changing situations and priorities.
- Strong analytical and critical thinking skills.
- Experience working in a BPO or BPM industry is preferred.
- Competitive salary and benefits will be offered to the right candidate.
-
Voice Blended
2 days ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Collaborate with team members to achieve common goals. Required Candidate profileStrong knowledge of voice blended and non-voice processes. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment...
-
Voice Blended
2 days ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilityManage and coordinate recruitment processes for timely and efficient hiring.Develop and implement effective employee engagement strategies to boost morale.Handle employee grievances and resolve conflicts fairly and promptly.Conduct performance appraisals and provide constructive feedback to employees.Ensure compliance with labor laws...
-
International Blended
2 days ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 4,00,000 per yearWe are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.Interested fresher/experienced...
-
International Voice Blended
2 days ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per yearManage/coordinate recruitment processes for international clients.Develop/implement effective HR strategies to improve employee engagementProvide guidance/support to employees on HR-related mattersAnalyze and resolve complex HR issues efficiently Required Candidate profileStrong knowledge of HR principles/practicesExcellent communication/interpersonal...
-
International Voice Process
2 weeks ago
Kolkata, West Bengal, India Webvio Technologies Pvt Ltd Full time ₹ 3,24,000 - ₹ 4,32,000 per yearWe're Hiring: International Voice Process (Experienced – Night Shift)Location: Kolkata (Work from Office)Shift: Night Shift | 5 Days a WeekRole: International Voice Process (Sales – Inbound)Open to: Experienced Candidates Only (Minimum 1 year in hardcore international sales process)What We're Looking For:Excellent communication skills in EnglishProven...
-
International Voice Process
1 week ago
Kolkata, West Bengal, India Touch Consultants Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Description:We are hiring Customer Support Executives for an International Voice Process in Kolkata. If you have 6 months to 8 years of experience in voice support and excellent English communication skills, this is your chanceVirtual Interview Only | Immediate Joiners | Limited OpeningsKey Responsibilities:Handle inbound/outbound international...
-
Voice & Non Voice Chat Blended Process Professional
14 hours ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRoles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Collaborate with team members to achieve common goals.Maintain accurate records of customer interactions.Stay updated with process changes and adapt quickly.Work effectively in a blended process environment.Job...
-
International Voice Process
1 week ago
Kolkata, West Bengal, India Cogenthub Full time ₹ 15,000 - ₹ 28,000 per yearHiring Alert International Voice Process (UK Telecom Inbound Voice)Company Name: CogentHubJob Role: Customer Service & Upselling (Inbound UK Telecom)Location: 13th Floor, PS Srijan Tech Park, Near RS Software More, Salt Lake, Sector 5, Kolkata.Date of Joining: 13th October, Monday.How to Apply:Click on "Apply Now" or share your CV at Malhar Ghoshal) Job...
-
International Voice Process
4 days ago
Kolkata, West Bengal, India Beunik Clothing Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title : International Voice Process AssociateExperience Required: Fresher to 1 yearLocation: NewtownAbout the Role:We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. The ideal candidates should have strong communication skills, willingness to work in a night shift, and the ability to handle...
-
International Voice Process
2 weeks ago
Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full time ₹ 2,40,000 - ₹ 3,60,000 per yearInternational Voice Process WORK FROM OFFICEQualification - HSC/ GraduateCommunication: Excellent English CommunicationExperience: FresherShift: US Shift /Night ShiftWorking Days : 5Location: KOLKATARoles and Responsibilities:-* Handle inbound US healthcare calls regarding insurance, claims, and policy details.* Provide accurate information on eligibility,...