Voice & Non Voice Chat Blended Process Professional
2 days ago
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Collaborate with team members to achieve common goals.
- Maintain accurate records of customer interactions.
- Stay updated with process changes and adapt quickly.
- Work effectively in a blended process environment.
Job Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a team environment and collaborate with others.
- Strong analytical and critical thinking skills.
- Adaptability to changing processes and procedures.
- Proficient in using technology and software applications.
- Strong attention to detail and organizational skills.
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