Voice Blended

Roles and ResponsibilityManage and coordinate recruitment processes for timely and efficient hiring.Develop and implement effective employee engagement strategies to boost morale.Handle employee grievances and resolve conflicts fairly and promptly.Conduct performance appraisals and provide constructive feedback to employees.Ensure compliance with labor laws...

Roles and Responsibility Handle customer inquiries via phone, email, or chat with empathy and professionalism.Provide accurate information about products or services to customers.Resolve customer complaints and issues efficiently.Collaborate with team members to achieve sales targets or improve customer satisfaction.Maintain high product knowledge to...

Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Collaborate with team members to achieve common goals.Maintain accurate records of customer interactions.Stay updated with process changes and adapt quickly.Work effectively in a blended process environment.Job...

Roles and ResponsibilityHandle non-voice chat and blended process with ease.Provide exceptional customer service through various channels.Work effectively in a team to achieve common goals.Utilize problem-solving skills to resolve complex issues.Maintain accurate records of customer interactions.Continuously improve processes to enhance efficiency.Job...

Roles and Responsibility Handle non-voice chat and blended process with ease and efficiency.Provide exceptional customer service through various channels.Collaborate with team members to achieve common goals.Develop and implement process improvements to increase productivity.Maintain accurate records of customer interactions and transactions.Ensure...

Manage/coordinate recruitment processes for international clients.Develop/implement effective HR strategies to improve employee engagementProvide guidance/support to employees on HR-related mattersAnalyze and resolve complex HR issues efficiently Required Candidate profileStrong knowledge of HR principles/practicesExcellent communication/interpersonal...

Job Description for Customer Support Executive (Blended Process)Position: Customer Support – Blended (Voice & Non-Voice)Location: KolkataJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Flexible/Rotational (Evening & Night – US timings)Compensation: ₹23,000 CTCJob DescriptionWe are looking for enthusiastic and adaptable...

Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Work effectively in a team to achieve common goals.Develop and implement process improvements to increase efficiency.Maintain accurate records of customer interactions and transactions.Collaborate with other teams...

Company Description it is an international bpo sector Job Description Job DescriptionDear Candidates,Greetings from RAIDMAX TECHNOLOGIES PVT LTD.Mega Hiring is going on RAIDMAX TECHNOLOGIES PVT LTD.*Currently Hiring For Customer Care Executive & Senior Customer Executive for our Tech Support Voice Process Limited Vacancy in Night Shift.**Job Description :...

Job descriptionJob location: Newtown,KolkataWorking days: 6 days a week(rotational off) from OfficeTime: Shift 1: 9.00 a.m to 5.30 p.m & Shift 2: 10.00 a.m to 2 p.m & 6.00 p.m tp 10.00 p.mKey Responsibilities:Make outbound calls to potential customers from provided leads.Receive inbound calls and handle queries of customers & Clients.Explain...