Voice & Blended Process Professional

Roles and Responsibility Handle customer inquiries via phone, email, or chat with empathy and professionalism.Provide accurate information about products or services to customers.Resolve customer complaints and issues efficiently.Collaborate with team members to achieve sales targets or improve customer satisfaction.Maintain high product knowledge to...

Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Collaborate with team members to achieve common goals.Maintain accurate records of customer interactions.Stay updated with process changes and adapt quickly.Work effectively in a blended process environment.Job...

Roles and ResponsibilityManage and coordinate recruitment processes for timely and efficient hiring.Develop and implement effective employee engagement strategies to boost morale.Handle employee grievances and resolve conflicts fairly and promptly.Conduct performance appraisals and provide constructive feedback to employees.Ensure compliance with labor laws...

Teleperformance is Hiring For Kolkata location Blended ProcessJob Role - Customer Support ExecutiveWork Mode - From OfficeLocation - Salt Lake, Sector 5, KolkataWorking Schedule - 5 days (rotational shift) & 2 days rotational off.Language Requirement Good command over written and spoken EnglishEducation - UG or above with valid marksheet and...

We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.Interested fresher/experienced...

Process - International Travel Process (Hotels & Airlines Process)Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn:We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in...

Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective employee engagement strategies to boost morale and productivity. Required Candidate profileBachelor's degree in Human Resources or related field. Proven experience in HR operations, preferably in a similar industry....

We are hiring for India's Leading MNC BPS for Process Associate (Non Voice, Email Support, Voice Support, Blended Process)Skills RequiredExcellent Communication Skills, Problem-solving Skills, Community Management,What would you do?You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations...

SUMMARY Title: QA Inbound Voice Process (Customer Support)Location: KolkataShift: US Shift (Fixed)We are looking for an experienced professional to join as QA for Inbound Voice Process Customer Support.Key Responsibilities:Monitor performance, ensure SLA adherence, and maintain quality standardsProvide regular coaching, mentoring, and performance...

Eligibility:Higher Secondary Graduates and Post Graduates can apply.Excellent English communication is mandatory.Desired Candidate Profile:Candidates must have excellent communication in English.Candidates should be comfortable with night shiftsCandidates should be comfortable with work from office.Candidates should have all marksheets and...