International Voice Process
2 weeks ago
Hiring Alert International Voice Process (UK Telecom Inbound Voice)
Company Name: CogentHub
Job Role: Customer Service & Upselling (Inbound UK Telecom)
Location: 13th Floor, PS Srijan Tech Park, Near RS Software More, Salt Lake, Sector 5, Kolkata.
Date of Joining: 13th October, Monday.
How to Apply:Click on "Apply Now" or share your CV at Malhar Ghoshal)
Job Highlights:
Profile: International Voice Process (Customer Support + Upselling)
Process Type: Inbound UK Telecom
Location: Kolkata (On-site)
Shifts: Rotational (Any 9-hour shift between 12:30 PM 1:30 AM IST)
Working Days: 5 Days a Week (2 Rotational Split Offs)
Facilities: Home Drop Provided
Salary:
Freshers: 15,000 Monthly Take Home + Lucrative Incentives
Experienced: 30% Hike on Last CTC 3.4 LPA (Upto 25,000 Monthly Take Home and 28,000 Monthly CTC) + Incentives
Key Responsibilities:
Handle inbound customer queries for a leading UK telecom brand
Provide accurate information and timely resolution
Identify customer needs and recommend suitable upgrades/services (Upselling)
Ensure customer satisfaction and maintain high service quality standards
Requirements:
- Minimum 12th Pass / Graduate (Any Stream)
- Strong command over spoken English
- Willingness to work in rotational shifts
- Prior BPO experience preferred but not mandatory
Why Join CogentHub?
- Fast-growing AI-powered customer experience company
- Great exposure to international telecom clients
- Transparent growth and incentive structure
- Friendly, collaborative work culture
How to Apply:Click on "Apply Now" or share your CV at Malhar Ghoshal)
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