Sales Manager

Position: Sales Manager

Location: Nana peth, laxmi road, Pune

Experience Required: 5-6 years

Salary range: 30,000 per month+ incentives

Job Summary-

We are seeking a dynamic and results-driven Sales Manager to lead our furnishings store's sales operations. In this role, you will be responsible for driving revenue, managing the sales team, and ensuring an exceptional in-store customer experience. You will play a key role in developing sales strategies, coaching staff, and maintaining high standards of visual merchandising and customer service. The ideal candidate has strong leadership skills, a deep understanding of home furnishings trends, and a passion for helping customers create beautiful living spaces.

Key Responsibilities:

Drive Sales Performance-

• Achieve or exceed monthly and annual sales targets for the store.
• Implement strategies to increase foot traffic and conversion rates

Team Leadership & Training

• Lead, motivate, and manage the sales team to deliver excellent customer service.
• Train staff on product knowledge, upselling techniques, and sales processes.

Customer Relationship Management-

• Ensure a premium shopping experience by maintaining high service standards.
• Resolve customer complaints and handle complex sales or service issues.
• Build long-term relationships with customers, designers, and commercial clients.

Product & Inventory Knowledge

• Stay up-to-date with the latest furniture trends, styles, and inventory.
• Ensure proper product displays and visual merchandising standards are met.
• Work closely with the inventory team to monitor stock levels and place reorders.

Sales Reporting & Analysis

• Track daily, weekly, and monthly sales metrics.
• Analyze sales data to identify trends, bestsellers, and under performing products.

Promotions & Marketing Support

• Collaborate with marketing to plan and execute in-store promotions and seasonal campaigns.
• Provide feedback on customer preferences and market trends.

Store Operations & Standards

• Ensure store cleanliness, organization, and adherence to brand presentation standards.
• Oversee opening and closing procedures, and maintain security of store assets.

Collaboration with Interior Designers

• Support and manage partnerships with in-house or external interior designers.
• Offer customized solutions for residential or commercial furnishing needs.

Customer Follow-up & After-Sales Service

• Ensure timely follow-ups on quotes, deliveries, and customer inquiries.
• Monitor post-sale satisfaction and manage returns or service issues when needed.

Budget & Cost Control

• Assist in managing the store's sales budget and operational expenses efficiently.

Requirements:

• Proven work experience as a Sales Manager or similar role.
• Demonstrated ability to meet or exceed sales targets.
• Strong leadership, communication, and negotiation skills.
• Solid understanding of sales performance metrics and CRM software
• Ability to analyze data and make informed decisions.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Requirements:

• Proven experience as a sales Manager or Senior Sales Associate in retail, preferably in home furnishings or interior decor.
• Strong leadership, interpersonal, and organizational skills.
• Excellent communication and customer service abilities.
• Solid understanding of sales performance metrics and team management.
• Ability to work flexible hours.

Preferred Qualifications:

• Experience in furniture, home decor, or interior design retail.
• Knowledge of space planning or interior styling is a plus.
• Degree or diploma in Business, Retail Management, or a related field.

Job Type: Full-time

Pay: ₹30,000.00 per month

Benefits:

• Cell phone reimbursement