Senior Manager Commercial
6 days ago
Core Responsibilities
1. Sales & Revenue Management -
Align dispatches to achieve sales targets. Monitor service value cost and improve margins.
2. Customer Satisfaction -
Improve NPS by ensuring timely dispatches and service levels.
3. Working Capital & Financial Efficiency
- Manage receivables, reduce AR days, control Opex. Interact with AD banks for forex and export documentation.
4. Compliance & Risk Management -
Ensure strict EXIM, FEMA, and statutory compliance. Manage risk across international commercial operations.
5. Digital Transformation -
Drive digital initiatives to improve process efficiency.
6. People Management -
Lead and develop a 5-member specialized team.
Candidate Profile
Qualification
: Chartered Accountant (CA).
Experience:
8–10 years in export commercial processes, budgeting, forecasting, stakeholder engagement.
Performance Metrics (KPIs)
- Sales target adherence.
- Gross margin optimization.
- Reduction in AR days.
- Cost efficiency (SVC, Opex).
- Customer satisfaction (NPS, dispatch adherence).
- Compliance adherence.
- Digital project execution.
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