Digital Transformation Team Member

6 hours ago

Mumbai, Maharashtra, India Yes Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Title Digital Transformation Team Member

Functional Title Digital Transformation Team Member

Grade Assistant Vice President / Sr Manager/Manager Management Band Middle Management

Business Unit :- Spectrum Banking

Location :- Mumbai

KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Responsibilities
• Partner with cross -functional team to identify new opportunities requiring the use of modern technology / AI tools/ Dialer logics
• Building synergies with internal lead generation Channels like Marketing Team, Central portfolio team and Contact center teams for seamless execution of business plan.
• Proactively Communicate with the internal teams on the emerging opportunities and areas of development
• Identify digital opportunities to use digital technology effectively and efficiently in support of the business goals.
• Coordinate with Verticals to understand the challenge faced in the current technology and work for solutions through automation / new technology

Core

Responsibilities
• Identify Automation initiatives for business functions and build value proposition for all projects. Review and understand the scope and define technical requirements of IT & Business application.
• Real time integration of Drop off leads for all product and across different channel like Iris, website, Rapido and website
• End to end tasks and projects ownership with project/stakeholder management skills, proficiency in preparing BRDs, Business cases
• Implementation of Omni channel in Acquisition process across vendor and bank location
• Keeping up to date with industry trends and developments
• Exercise close supervision during the development of the system to ensure adherence to design and technical specifications
• Understanding business requirements and initiating voice-blast and SMS campaigns through empaneled vendors to identify interested customer base
• Designing Bot flows, testing flow and initiating Bot campaigns basis business requirement
• Analysis of Bot, IVR and SMS campaigns and suggesting strategies to improve campaign connectivity and conversions.

Key Internal

Interactions Purpose of Interaction

Product,

Marketing, Digital

Banking & CDAC

Team
• All product team who are liaison with Spectrum Banking, Retail Assets, Retail Liabilities, Credit Cards, Business Banking, Third Party Distribution Team (Insurance & Investments) & Merchant Acquisition
• Business & Digital Tech Team (BDTS)
• Vendor Team
• Marketing Team (MCC)

  • Data Management Team (CDAG Team)
    • Digital Banking Team
    • Genie/Bank CRM Team

Experience
• Minimum 5-6 Years of work experience in Digital Transformation, AI and call center dialer technologies
• Banking knowledge / background will have added advantage

Nature of

Experience Knowledge of NLPs, Speech Analytics, BOT's, Dialer Technologies, API & Digital Transformation Tools

  • Team Member

    4 days ago

    Mumbai, Maharashtra, India Cipla Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Objective.Drive digital transformation and initiatives. This role will be responsible for developing the overall design in this area across the functional domains of demand, supply, capacity and material planning working closely with Lead Digital Transformation.Major Activities / TasksDrive digital transformation and analytics.Develop a robust process design...

  • Team Member

    2 weeks ago

    Mumbai, Maharashtra, India Axis Asset Management Company Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Team Member: Digital Innovation & AnalyticsDepartment: Digital Products TeamPosition Grade Range: Basis eligibility and evaluationLocation: Lower Parel, MumbaiWho we Are?Axis Asset Management Company Ltd (Axis AMC), founded in 2009, is one of India's largest and fastest-growing mutual funds. We proudly serve over 1.3 crore customers across 100+...

  • Team Member

    1 week ago

    Mumbai, Maharashtra, India Axis Asset Management Company Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Team Member : PMS OperationsDepartment: PMS OperationsPosition Grade Range: Basis eligibility and evaluationLocation: Lower Parel, MumbaiWho we Are?Axis Asset Management Company Ltd (Axis AMC), founded in 2009, is one of India's largest and fastest-growing mutual funds. We proudly serve over 1.3 crore customers across 100+ cities with utmost...

  • Hospitality Member

    4 days ago

    Mumbai, Maharashtra, India Team HR Full time ₹ 20,000 - ₹ 24,000 per year

    Job Title: Hospitality MemberSalary : 1000qar - 1150qarLocation : Dubai (Qatar )Department: Food & Beverage / Front of House / EventsReports to: Restaurant Manager / Hospitality Supervisor / Event ManagerJob Summary:The Hospitality Staff member is responsible for providing exceptional customer service to guests, ensuring a welcoming atmosphere, and...

  • Digital Transformation Specialist

    2 weeks ago

    Mumbai, Maharashtra, India KBS Creations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key ResponsibilitiesLead & execute digital transformation projects across all geographies.Manage tech-driven business projects for India operations (manufacturing & exports).Act as a bridge between Technology teams & Business stakeholders.Identify digital transformation opportunities across the jewelry manufacturing lifecycle.Oversee implementation &...

  • Team Member- Digital-Support Services-Digital

    4 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    DescriptionTeam Member- Digital -  Support Services-Digital Job Requirement & Responsibility· Hands-on experience of J2EE based applications required. Experience in Spring boot will be an advantage· Having Knowledge of Container based applications(Docker & Kubernetes)   and microservices will be an advantage· Technical knowledge of Application...

  • Team Member

    7 days ago

    Mumbai, Maharashtra, India Mirah Hospitality Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Job Description – Team Member (F&B Service)Position: Team Member / StewardDepartment: Food & Beverage ServiceLocation: As per requirementExperience: 0–1 year (Freshers with Hotel Management background preferred)Key Responsibilities:Greet guests warmly and ensure excellent customer service at all times.Take food & beverage orders accurately and serve them...

  • Manager Digital Transformation

    2 weeks ago

    Navi Mumbai, Maharashtra, India JSW Steel Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    We are seeking a dynamic and experienced professional with a strong digital mindset to drive automation and digital transformation initiatives across functions. This role will act as a bridge between business operations and the RPA Center of Excellence (COE), identifying automation opportunities, preparing business documentation, and ensuring successful...

  • Digital Transformation Officer

    1 day ago

    Mumbai, Maharashtra, India, Maharashtra H.K.Designs Full time

    About UsWe’re one of the world’s largest and fastest-growing Lab Grown diamond and jewellery manufacturers, exporting our finely crafted creations to the USA, Europe, and the UK. We proudly collaborate with top global retailers and brands, combining craftsmanship, innovation, and sustainability to redefine modern luxury.Your RoleWe’re on an exciting...

  • Team Member

    2 weeks ago

    Mumbai, Maharashtra, India 11852ee7-219d-4f42-82db-7793ba119718 Full time US$ 20,000 - US$ 40,000 per year

    Company DescriptionQualified CA is required for a global manufacturing firm specializing in industrial products accross with operations across 130 countries.Role DescriptionThis is a full-time, on-site role for a Team Member - Internal Control based in MumbaiResponsibilities include monitoring and evaluating internal control systems, identifying process...