Manager Digital Transformation

2 days ago

Navi Mumbai, Maharashtra, India JSW Steel Full time ₹ 5,00,000 - ₹ 15,00,000 per year

We are seeking a dynamic and experienced professional with a strong digital mindset to drive automation and digital transformation initiatives across functions. This role will act as a bridge between business operations and the RPA Center of Excellence (COE), identifying automation opportunities, preparing business documentation, and ensuring successful implementation and adoption.

Key Responsibilities:

    1. Automation Opportunity Identification
  • Collaborate with functional teams (HR, AP, AR, Procurement R2R, etc.) to identify and assess automation opportunities.
  • Conduct process assessments and feasibility studies to prioritize high-impact use cases.
  • Promote a culture of continuous improvement and digital thinking across teams.
    1. Business Documentation & Handover
  • Create high-quality Business Requirement Documents (BRD) and Process Design Documents (PDD).
  • Work closely with the RPA COE team to ensure smooth handover and alignment on requirements.
  • Participate in solution design discussions and provide business context.
    1. Project Execution & UAT
  • Act as the business lead during the development and testing phases.
  • Coordinate and execute User Acceptance Testing (UAT) with stakeholders.
  • Ensure timely sign-off and transition to production.
    1. Run Phase Ownership
  • Own the post-deployment phase including monitoring, issue resolution, and benefit tracking.
  • Act as the first point of contact for process owners and COE for any enhancements or issues.
  • Ensure SLAs and KPIs are met for automated processes.
    1. Operational Contribution
  • Contribute to day-to-day functional operations (e.g., HR Ops, AP, AR) to maintain domain expertise.
  • Balance operational responsibilities with digital transformation initiatives.
    1. Change Management & Stakeholder Engagement
  • Drive change management and user adoption for digital solutions.
  • Conduct training and awareness sessions for business users.
  • Engage with senior stakeholders to report progress, risks, and benefits.

Key Skills & Competencies:

  • Strong understanding of RPA tools (preferably UiPath) and automation lifecycle.
  • Experience in process mapping, Lean/Six Sigma methodologies.
  • Excellent documentation and communication skills.
  • Strong stakeholder management and cross-functional collaboration.
  • Analytical mindset with a passion for digital innovation.
  • Ability to manage multiple priorities and drive results in a matrix environment.

Qualifications:

  • Bachelors/Masters degree in Business, Engineering, IT, or related field.
  • Certification in RPA, Lean Six Sigma, or Business Analysis is a plus.
  • Prior experience in shared services or GBS environment is highly desirable.

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