Ecommerce executive

2 hours ago

Surat, Gujarat, India Recruto Alliance Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

Recruto Alliance Pvt Ltd is a premier staffing solutions provider based in Surat, Gujarat. With over 10 years of experience in the staffing and recruiting industry, we specialize in connecting companies with top talent and assisting professionals in their career journeys. Our mission is to transform career dreams into reality through comprehensive recruitment services, ensuring the perfect fit for both employers and job seekers. Visit us at our website for more information.

Job Overview

We are seeking a female Junior Ecommerce Executive to join our team in Surat on a full-time basis. The ideal candidate will support the ecommerce operations across various platforms. This role is crucial in managing online product listings, ensuring smooth order processing, handling inventory management, and providing stellar customer service. The successful candidate will have a strong understanding of ecommerce platforms and basic data management skills.

Qualifications and Skills

  • Qualification: 12th pass.
  • Strong knowledge and experience with ecommerce platforms (Mandatory skill).
  • Proficient in product listing, ensuring detailed and accurate representation of products online to boost sales.
  • Experience in order processing, managing end-to-end procedures from order receipt to delivery completion.
  • Knowledge of inventory management, ensuring stock levels are maintained and correctly reflected on all platforms.
  • Efficient in data entry, maintaining up-to-date records within the system with accuracy and attention to detail.
  • Proficient in using Excel for data manipulation and reporting to support ecommerce decisions and strategies.
  • Excellent customer service skills, handling inquiries and ensuring customer satisfaction through effective communication.
  • A keen eye for detail and an ability to multitask, ensuring smooth operation of various ecommerce activities simultaneously.

Roles and Responsibilities

  • Manage and optimize product listings across multiple ecommerce platforms to maximize visibility and sales.
  • Process customer orders efficiently, coordinating with the logistics team to ensure timely delivery.
  • Stay on top of inventory levels, updating resources when necessary to prevent stockouts and overstock scenarios.
  • Perform systematic data entry and analysis to maintain accurate records and enable informed decision-making.
  • Respond to customer queries in a timely and professional manner, enhancing the overall shopping experience.
  • Collaborate with marketing teams to implement strategies that increase ecommerce traffic and conversion rates.
  • Assist in the development and execution of promotional campaigns to boost online sales during peak periods.
  • Provide feedback and suggestions for platform improvements to enhance ecommerce operations and customer satisfaction.

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