Ecommerce Executive
2 hours ago
Job Title: E-commerce Executive (Myntra & Nykaa)
Location: Kadodara Surat)
Department: E-commerce / Online Marketplace
Reports To: Head of E-commerce
Employment Type: Full-Time
Job Summary:
We are seeking a detail-oriented and proactive
E-commerce Executive
to manage and execute operations across
Myntra
and
Nykaa
marketplaces. The ideal candidate will be responsible for daily tasks including product listings, inventory coordination, order processing, claims/returns handling, and reporting. This role demands strong marketplace understanding, coordination skills, and a sharp eye for operational accuracy.
Key Responsibilities:
- Product Listing & Cataloguing:
- Upload and manage product listings on Myntra and Nykaa portals.
- Ensure accurate product details (titles, descriptions, images, attributes) as per platform guidelines.
- Update and maintain catalog health (title optimization, SEO, etc.).
- Inventory & Stock Management:
- Coordinate with the warehouse and internal teams to maintain real-time stock availability.
- Regularly sync inventory across platforms to avoid stockouts or overselling.
- Ensure timely in warding/out warding of inventory for smooth order fulfilment.
- Order Management:
- Monitor daily order processing, dispatches, and delivery tracking.
- Coordinate with logistics and operations to ensure timely delivery.
- Returns & Claims Handling:
- Process return requests, claims, and raise disputes wherever necessary.
- Analyse return reasons and share actionable feedback internally.
- Reporting & Analysis:
- Maintain records of sales, returns, and inventory in Excel or reporting tools.
- Share weekly/monthly reports with actionable insights.
- Monitor platform penalties, SLA breaches, and ensure compliance.
- Other Responsibilities:
- Assist in planning online sales, discounts, and campaigns.
- Ensure listing and brand compliance as per platform requirements.
- Perform quality checks on live listings and pricing.
Key Requirements:
- Experience:
1–3 years in managing Myntra/Nykaa or any fashion/lifestyle marketplaces. - Education:
Bachelor's Degree (preferred in Business, Commerce, or related field). - Skills:
- Strong knowledge of Excel
- Hands-on experience with Seller Panels/Portals of Myntra/Nykaa
- Analytical thinking and attention to detail
- Good verbal and written communication
- Ability to multitask and prioritize daily operations
Preferred Attributes:
- Experience in the
fashion and lifestyle
categories - Prior experience in a brand side E-commerce team
- Ability to handle operational pressure and tight timelines
Salary: As per industry standards
Work Mode: [On-site]
Joining: Immediate
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