Support Engineer
5 days ago
We are looking for a proactive Support Engineer to manage IT systems, cloud infrastructure, and user support. You will ensure system availability, security, and compliance while driving efficiency and providing seamless technical support.
Key Responsibilities :
- Manage IT systems, servers, endpoints, and backups.
- Troubleshoot hardware, software, and network issues.
- Administer Microsoft 365 (Teams, SharePoint, OneDrive, email).
- Manage AWS accounts, Workspaces, and user access.
- Oversee PAM tools and enforce security protocols.
- Monitor office networks, firewalls, and VPNs.
- Implement IT compliance and data security measures.
- Maintain documentation for systems and processes.
Key Skills & Qualifications :
years in IT administration or support.
- Strong knowledge of Windows/Linux and networking.
- Microsoft 365 and AWS user management skills.
- Familiarity with PAM tools and IT compliance frameworks.
- Excellent troubleshooting, communication, and problem-solving skills.
Preferred Qualifications :
- Certifications (M365, AWS SysOps, CompTIA Security ).
- Experience with scripting (PowerShell, Python).
- Startup exposure and long-term role stability.
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