Technical Support Engineer

19 hours ago


Pune, Maharashtra, India Capgemini Full time ₹ 5,00,000 - ₹ 12,00,000 per year
Job Description - Grade Specific

Tech Support Engineer

Location :- Pune/Mumbai

Experience :- 4 to 6 Years

Choosing Capgemini Engineering means choosing a place where you'll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what's possible. Join us in helping leading organizations unlock the value of technology and drive scalable, sustainable growth.

Your Role

As a Tech Support Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

In this role, you will:


• Provide customer support and incident management for IT systems and services.


• Manage and troubleshoot web applications and frameworks including AngularJS and HTML.


• Support CRM systems and ensure smooth client management processes.


• Implement ITIL-based service management practices.


• Handle data formats, file formats, and data processing tasks.


• Ensure compliance with industrial standards and security protocols.


• Collaborate with teams to support change management and IT operations.


• Utilize WITSML and XML for data exchange and integration.


• Maintain and develop websites and web applications.


• Support users and manage service requests effectively.

Your Profile


• Bachelor's degree in Information Technology, Computer Science, or a related field.


• 5+ years of experience in technical support or IT service management.


• Strong understanding of web development, data management, and ITIL practices.


• Excellent communication and client engagement skills.


• Ability to work collaboratively in a fast-paced environment.

What You'll Love About Working Here

We value flexibility and support our employees with remote work options and adaptable schedules to maintain a healthy work-life balance.
Our inclusive culture brings together diverse professionals committed to growth, innovation, and excellence.
You'll have access to continuous learning opportunities and certifications in emerging technologies.

About Us

At Capgemini Engineering, we bring together a global team of engineers, scientists, and technologists to help the world's most innovative companies unleash their potential. Our experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Capgemini Engineering is a global business and technology transformation partner, helping organizations accelerate their transformation to address the evolving needs of customers and citizens. With a strong heritage and deep industry expertise, we are trusted by our clients to address the entire breadth of their business needs—from strategy and design to operations.

To achieve this, we draw on the capabilities of our global team members in more than 50 countries, all driven by the purpose of unleashing human energy through technology for an inclusive and sustainable future. We are a responsible and diverse organization with market-leading capabilities in digital, cloud, and data.




  • Pune, Maharashtra, India Maitreyee It Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dear Candidate,We are seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients for our IT services/products. Your primary objective will be to resolve technical issues, troubleshoot problems, and ensure customer...


  • Pune, Maharashtra, India KEYRESOURCE MANPOWER CONSULTANCY PRIVATE LIMITED Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionKEYRESOURCE MANPOWER CONSULTANCY PRIVATE LIMITED is a renowned consultancy firm located in Bangalore, Karnataka, India. The firm provides specialized manpower solutions tailored to meet the diverse needs of various industries. With a commitment to excellence, KEYRESOURCE MANPOWER CONSULTANCY PRIVATE LIMITED supports businesses in achieving...


  • Pune, Maharashtra, India Dobot Robotics Full time

    Provide expert technical support to our channel partners and end users Your primary tasks will be to support, train and develop our users and partners in India . Technical support will be handled through either email, telephone or on site at our users' premises. You will be travelling approximately 90 days a year. Your role will include the following tasks:...


  • Pune, Maharashtra, India BEE Incorporations Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Company DescriptionBEE Incorporations has been delivering Conscious Engineering solutions to enable green and healthy indoor spaces globally since 2009. The firm operates as a consultancy providing a range of services such as certifications, wellness advisory, smart building solutions, cloud-based monitoring, performance testing, and green materials...

  • Support Engineer

    2 weeks ago


    Pune, Maharashtra, India beBeeTechnical Full time US$ 75,000 - US$ 1,10,000

    Job Description:As a technical support specialist, you will be responsible for providing expert assistance to clients and internal teams. You will collaborate with the customer success team to resolve complex technical issues and work closely with the engineering department to debug and troubleshoot problems. Key Responsibilities:Provide tier-2 support to...


  • Pune, Maharashtra, India Microsoft Full time

    With more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ...


  • Pune, Maharashtra, India Arctera Full time ₹ 4,00,000 - ₹ 12,00,000 per year

      About Arctera Arctera keeps the world's IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world –...


  • Pune, Maharashtra, India NICE Actimize Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?We are seeking a Technical Support...


  • Pune, Maharashtra, India Aspen Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...


  • Pune, Maharashtra, India Red Hat Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About the Job : In this role you will be challenged to apply your skills and knowledge to provide direct support for critical environments and help ensure the stability of services by performing dedicated support activities, engaging in automation activities, issue remediation, and performing root cause analysis (RCA) to maximize uptime and reduce costs for...