Application Support Engineer
2 days ago
We are hiring for-
Role: Application Support Engineer
Experience: 7-10 Years
Location: Baner, Pune
Roles & Responsibility:
- Liaise with engineering teams to understand requirements and optimize application performance.
- Coordinate with global teams to align application usage and standards.
- Monitor system performance and generate reports on application usage and incidents.
- Document configurations, processes, and support procedures.
- Drive system enhancements and updates in collaboration with vendors and internal stakeholders.
Must Have:
- Experience in providing Engineering Application support (installations, troubleshooting) for large engineering organization/function.
- Sound knowledge and experience managing any of below applications:
- Altair - Hyperworks
- Ansys, LS Dyna,
- Mechanical Solvers
- Experience of working with CAD and CAE systems and models.
- HPC design and administration, Job Scheduling, Solver & License management.
Good to Have:
- Strong knowledge in automotive product development & latest technologies.
- Good understanding of engineering business processes.
- Ability to handle multiple assignments/tasks with a sense of urgency, drive and energy.
- Ability to work with multi-cultural users and IT counterparts across the globe.
- Understanding of cloud-based or hybrid deployment models for engineering applications
- Exposure to DevOps or CI/CD processes for engineering application delivery
- Experience with ticketing and ITSM tools (e.g., ServiceNow, Jira)
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