Application Support Engineer

5 hours ago

Pune, Maharashtra, India Spero Full time

Job Title: Application Support Engineer

Job Location: Client Location

Work Schedule: 24x7 Shift Environment (Rotational Shifts)


• 6 Days Working


• Rotational Weekly Off

Job Summary:

We are looking for a skilled Application Support Engineer to provide technical support at the client location in a 24x7 environment. The ideal candidate will be responsible for troubleshooting, issue resolution, and ensuring application stability. They should possess strong problem-solving skills, customer-handling experience, and the ability to work in a dynamic support environment.

Key Responsibilities:


• Provide L1/L2 application support to resolve issues and ensure system stability.


• Monitor application performance and resolve system incidents as per defined SLAs.


• Handle customer queries efficiently and provide timely resolutions.


• Escalate complex issues to higher support levels and follow up for resolution.


• Work closely with internal teams and vendors to ensure application uptime.


• Document issues, solutions, and best practices for knowledge sharing.


• Perform basic troubleshooting related to database, servers, and application configurations.


• Ensure compliance with IT policies and security guidelines.


• Participate in shift rotations, including night shifts and weekends, as required.

Required Skills & Qualifications:


• Experience: 1-3 years in Application Support or a similar role.


• Technical Skills: Basic knowledge of databases (MySQL, SQL Server), Linux/Windows OS, networking fundamentals, and API troubleshooting.


• Customer Handling: Strong communication skills to interact effectively with clients and stakeholders.


• Problem-Solving: Ability to analyze and resolve technical issues quickly.


• Documentation: Experience in maintaining logs, issue reports, and resolution documents.


• Flexibility: Willingness to work in a 24x7 support environment with rotating shifts.

Preferred Qualifications:


• Basic knowledge of ticketing tools.


• Expertise in server monitoring.


• Graduate or Master's degree in technology-related fields.

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Digirestro Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company Description leverages technology to provide advanced, seamless software solutions tailored for restaurants and cafés. Designed by experts who understand the industry, Digirestro addresses practical challenges faced by hospitality operators daily. With a modern, user-friendly interface and state-of-the-art technology, the platform integrates tools...

  • Application support

    2 days ago

    Pune, Maharashtra, India NCSI Technologies Full time

    Application Reliability Engineer (Tier 2) – RECOWe are seeking an Application Reliability Engineer to support and troubleshoot critical web and mobile applications, ensuring high availability, performance, and rapid incident resolution. You will lead escalations, perform root cause analysis, coordinate with DevOps, Cloud, and Development teams, and...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Webologix Ltd INC Full time

    Job Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: WiproLocation: PuneExperience: 5 to 10+ YearsResponsibilityApplication Support: Managing application support tickets from initial triage to the closure of the ticket.Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...

  • Application Desktop Support Engineer

    4 days ago

    Pune, Maharashtra, India 157 Industries Full time

    Key Responsibilities:Develop, test, and integrate core components into the desktop build environment.Conduct requirements-gathering using internal and external data from lines of business (LOBs).Work directly with the development build engineering team to assist with the integration of core applications such as Office 365, Browsers, Acrobat, etc.Support the...

  • Application Support Engineer

    2 days ago

    Pune, Maharashtra, India Vertech Full time

    We are seeking a skilled and reliable Application Support Engineer to join our growing 24/7 remote support team. This role is critical in delivering high-quality remote troubleshooting and monitoring support for automation systems, ensuring uptime and performance for clients operating in industries such as solar, manufacturing, and infrastructure.You will...

  • Application Support Engineer

    5 hours ago

    Pune, Maharashtra, India Vertech Full time

    We are seeking a skilled and reliable Application Support Engineer to join our growing 24/7 remote support team. This role is critical in delivering high-quality remote troubleshooting and monitoring support for automation systems, ensuring uptime and performance for clients operating in industries such as solar, manufacturing, and infrastructure.You will...

  • L2 Application Support Engineer

    4 hours ago

    Pune, Maharashtra, India Parkar Digital Full time

    About Parkar Digital: Parkar Digital is a Hybrid-first company dedicated to hiring, retaining, and developing high-performing employees and teams with diverse backgrounds. We are a digital transformation and software engineering company headquartered in Atlanta, USA, and have our engineering teams across the US, India, and Latin America. Our solutions are...

  • Application Support

    6 days ago

    Pune, Maharashtra, India FIS Full time

    Application Support (Windows) Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all...

  • 3DX Application Support Engineer

    4 days ago

    Pune, Maharashtra, India L&T Technology Services Full time

    3DX Application Support EngineerExperience - 4-8 YearsJob location - Pune, Chennai & BangaloreQuick joiners are preferred• Provide technical support for 3DEXPERIENCE platform users, ensuring smooth day-to-day operations.• Investigate and resolve issues related to ENOVIA and other 3DX apps.• Monitor platform performance and availability, escalating...

  • Application Support Engineer

    3 weeks ago

    Pune, Maharashtra, India, Maharashtra Webologix Ltd INC Full time

    Job Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: Wipro Location: PuneExperience: 5 to 10+ YearsResponsibility1. Application Support: Managing application support tickets from initial triage to the closure of the ticket.2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...