Application Support

5 days ago

Pune, Maharashtra, India FIS Full time
Application Support (Windows) Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the Team The Enhanced Application Managed Services (EAMS) team provides technical L1/L2 support for FIS products and clients Treasury and Payments business operations. What You Will Be Doing
  • We are looking for an experienced EAMS Support Engineer to join our team. The successful candidate will:
  • Provide L1/L2 technical support for enterprise applications and resolve client-reported issues promptly.
  • Perform daily health checks on critical systems and ensure smooth application operations.
  • Monitor system alerts and logs, proactively identify potential issues, and implement corrective actions.
  • Troubleshoot application errors and coordinate with development or infrastructure teams for escalations.
  • Manage incident tickets in ITSM tools, ensuring timely resolution and accurate documentation.
  • Assist in application deployments, patching, and configuration changes as per release schedules.
  • Maintain knowledge base articles and update SOPs for recurring issues and fixes.
  • Collaborate with cross-functional teams to address performance, security, and compliance requirements.
  • Provide client communication and status updates during incident resolution and maintenance activities.
  • Participate in root cause analysis (RCA) and contribute to continuous improvement initiatives.
What You Bring
  • 3 to 6 years of experience in L1/L2 support roles on Windows Server OS family.
  • Good experience in Product support for client-facing applications.
  • Hands-on experience with Windows PowerShell scripting.
  • Good knowledge of Windows services.
  • Understanding of Windows Batch File scripting, and TCP/IP concepts.
  • Experience in SFTP connectivity and troubleshooting. Basic SMTP understanding.
  • Familiarity with ticketing tools (e.g.,Remedy, ServiceNow) for incident management.
  • Willing to work in 24/5 Rotational basis shifts + Weekend activities as per requirement
Added Bonus if you have :
  • Treasury overview.
  • Basic understanding of SQL databases and Python.
  • Experience in automation projects.
What We Offer You
  • A multifaceted role with high responsibility and diverse opportunities.
  • Professional education and personal development possibilities – FIS is your final career step
  • Competitive salary and benefits.
  • Access to career development tools, resources, and opportunities.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

  • Application support

    2 days ago

    Pune, Maharashtra, India NCSI Technologies Full time

    Application Reliability Engineer (Tier 2) – RECOWe are seeking an Application Reliability Engineer to support and troubleshoot critical web and mobile applications, ensuring high availability, performance, and rapid incident resolution. You will lead escalations, perform root cause analysis, coordinate with DevOps, Cloud, and Development teams, and...

  • Application Support

    2 days ago

    Pune, Maharashtra, India FIS Full time

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Commerce/BusinessApplication Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Application Support

    2 days ago

    Pune, Maharashtra, India FIS Full time

    Application Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate...

  • Application Support Engineer

    2 hours ago

    Pune, Maharashtra, India Spero Full time

    Job Title: Application Support EngineerJob Location: Client LocationWork Schedule: 24x7 Shift Environment (Rotational Shifts)• 6 Days Working• Rotational Weekly OffJob Summary:We are looking for a skilled Application Support Engineer to provide technical support at the client location in a 24x7 environment. The ideal candidate will be responsible for...

  • SRE – Application Support

    4 days ago

    Pune, Maharashtra, India Reveille Technologies,Inc Full time

    Hiring: SRE – Application Support (Immediate Joiner) - FTEWe are looking for an experienced SRE / Application Support Engineer to join our team immediately in Pune. Experience7+ years of relevant experienceImmediate joiners only LocationPune (Onsite/Hybrid as applicable) Must-Have SkillsStrong knowledge of LinuxShell ScriptingITIL / ITSM, Application...

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Digirestro Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company Description leverages technology to provide advanced, seamless software solutions tailored for restaurants and cafés. Designed by experts who understand the industry, Digirestro addresses practical challenges faced by hospitality operators daily. With a modern, user-friendly interface and state-of-the-art technology, the platform integrates tools...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Webologix Ltd INC Full time

    Job Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: WiproLocation: PuneExperience: 5 to 10+ YearsResponsibilityApplication Support: Managing application support tickets from initial triage to the closure of the ticket.Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...

  • Java Application Support

    4 hours ago

    Pune, Maharashtra, India SS Consulting Kochi Full time

    YOUR ROLEWe are seeking an experienced Application Support Engineer with a development background who can troubleshoot, analyse, and resolve production issues across distributed applications. The ideal candidate should have strong Java skills, solid debugging capabilities, and be comfortable working in a shift-based environment.Responsibilities:Provide L2/L3...

  • CBSL_L2 Application Support

    2 hours ago

    Pune, Maharashtra, India Aarushi Infotech Full time

    ConneQT is a leader in business process outsourcing, offering a broad portfolio of core enterprise and industry-specific services. The Company's approach puts process in the forefront, coupling deep process knowledge and insights with targeted analytics and pragmatic reengineering to deliver an integrated solution. Services are seamlessly delivered using the...

  • L2 Application Support

    4 hours ago

    Pune, Maharashtra, India Persistent Systems Full time

    About Position:We are hiring for 5 to 9 years in L2 Application Support. Japan shift (5:30am to 2:30pm IST)Role: L2 Application SupportLocation: Pune/Hyderabad/BangaloreExperience: 5 to 9 YearsJob Type: Full Time EmploymentWhat You'll Do:5-9 years of experience in global systems support, with emphasis on the Market Risk domain.Experience with key financial...