Application Support Professional

24 hours ago

Pune, Maharashtra, India FIS Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Application Support (Treasury and Payment Domain)

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Application Managed Services (AMS) team provides functional support to the FIS products and clients Treasury and Payments business operations.

What you will be doing

  • The role will involve daily communication with staff from leading banks and corporates to which FIS provides financial software solutions.
  • You will be providing real-time assistance for business-critical products, to trouble shoot or produce an in-depth analysis of reported problems.
  • Provides in-depth product support to FIS clients by resolving incoming inquiries.
  • Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
  • Will be working 24/5 Rotational Shifts

What you bring:

  • 3-5 years of proven Clients Services experience in a Treasury / Banking or Financial environment.
  • Ready to work in flexible rotating shifts.
  • Understanding of SWIFT confirmations - MT300, MT5XX
  • Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages
  • Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages
  • Understanding of Bank statements - MT9XX and CAMT53
  • Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
  • Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain
  • Strong client interaction facing role experience

Good to have :

  • ITIL v3 Foundation or higher desirable
  • Experience in any Treasury Management System (TMS) application
  • Basic understanding of IT tools and servers
  • Understanding of database architecture

  • Application Support Professional

    1 day ago

    Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Application Support (Linux, Unix and SQL-Rotational and weekend shift)Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...

  • Application support Professional

    5 days ago

    Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About the roleTrading Product Support Engineer to ensure optimal trading performance through robust product technical support and system management. This role combines in-depth knowledge of trading platforms, FIX Protocol, and strong technical skills in SQL, Linux, and shell scripting.About the team:In todays highly competitive private equity market, firms...

  • Application Support Professional

    5 days ago

    Pune, Maharashtra, India FIS Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About this Team:This team provides, you will play a crucial role in our team, leveraging your expertise in the FIS product or demonstrating a strong eagerness to learn. Your responsibilities will include monitoring alerts, addressing production issues, and creating problem tickets for unresolved issues. Additionally, you will collaborate closely with various...

  • Application Development Lead

    1 week ago

    Pune, Maharashtra, India Professional Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Applications Development Technology Senior Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to lead applications systems analysis and programming activities.Responsibilities:Lead integration...

  • JAVA Applications Development Senior Manager

    2 weeks ago

    Pune, Maharashtra, India Professional Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Java Enterprise System Developer - Vice President is an senior level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. ...

  • Application Language Professional

    1 day ago

    Pune, Maharashtra, India Yash Technologies Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Contractor - Application Language Job YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge...

  • Application Support

    1 week ago

    Pune, Maharashtra, India FIS Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Application Support (Windows) Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all...

  • Application Support

    3 days ago

    Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Commerce/BusinessApplication Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Application Support

    3 days ago

    Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Application Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate...

  • Application support

    2 weeks ago

    Pune, Maharashtra, India Barclays Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description Purpose of the role To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of...