Application support Professional

9 hours ago

Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 24,00,000 per year

About the role

Trading Product Support Engineer to ensure optimal trading performance through robust product technical support and system management. This role combines in-depth knowledge of trading platforms, FIX Protocol, and strong technical skills in SQL, Linux, and shell scripting.

About the team:

In todays highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing

  • This position works with client experience team including various services and support for FIS capital markets product portfolio, includes order management systems, Exchange connectivity, FIX onboarding, Market data products.

Technical Stack Valdi US:

  • OS: UNIX, LINUX, Windows
  • FIX Protocol, Front trade support, SQL, Order management System, Regulatory (FINRA: OATS & CAT)
  • Monitor and support trading system operations and infrastructure to ensure system reliability and performance during market hours.
  • Provide real-time troubleshooting, problem resolution, and client support related to trading system issues.
  • Manage and optimize SQL database queries and scripts to ensure efficient data access and manipulation.

What you bring :

  • 5 to 10 years of work experience in Application support
  • Demonstrable experience with Linux, SQL, and shell scripting in a high-demand, real-time environment.
  • Prior experience in a trading support role, preferably in a financial services or trading firm.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication skills and the ability to coordinate between multiple teams.
  • Good to have : Strong knowledge of FIX Protocol and its application in a trading context.

Added bonus if you have:

  • XML parsing knowledge
  • CLSA , Credit Suisse experience

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