Application Support
2 days ago
About the role:Provide L1/L2 level support for the clients based across the globe.Effectively coordinate among internal teams and provide world class client experience.About the team:We are a client facing function, a first line of defense/interface into FIS eco system for our clients to address Software/Infra issues, understand/clarify product behavior etc.We have follow-the-sun models in place (24X7), we are primary team for APAC & ME clients, Secondary for EMEA and Supplementary for LATAM clients unique client-product combinations covered).Our role requirements range from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise Service/Client Service managers.We are a strong team of 560+ clients facing staff with a strong ITIL mindset and solution driven philosophyWe continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor Score (NPS).We use cutting edge & in-market tools and data governance using AI/ML to provide clients with intelligence to conduct their business.What you will be doing:Support help clients resolve problems related to the Investor Service Manager/Private Capital Suite application and other associated applications related to it.Excellent communication skills.Experience of supporting windows application.Identify and resolve technical/IT issues.Working with clients to help them get the most out of our product and other associated applications.Document Contribute to Teams online knowledge base and client support documentation; develop and maintain procedural and policy documentation.Attention to detail and methodical working style.What you will need:1-3 years of experience working in Experience into Production support, basic SQL, checking logs, understanding of Servers, VM's, understanding of Fund accounting, KYC, AML, Private Equity, Change management, handling incidents..Excellent oral and written communications skills.Strong windows troubleshooting skills.Basic Microsoft Windows environment knowledge such as user rights, networking, administration and server configurations.Basic MS SQL knowledge.Understanding of ticketing tools, change management, SDLC.Rotational Shifts (24/7)
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Application Support
2 weeks ago
Pune, Maharashtra, India Exemplar Global Resources Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Description:We are hiring for the profile- Application SupportKey Skills required:Skills : Application Support + MSSQl + ETL + Windows.Sql, mysql, mssql, windows experience, must have worked on ETL toolsExperience : 3-6 yrs CTC: As per industry normsLocation: Pune (Initially WFH)Shifts: Rotational ShiftsInterested candidates can mail their resumes on
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Application Support Specialist
2 days ago
Pune, Maharashtra, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:A day in the life of an InfoscionSupport the Service Products across several technical domains with full spectrum of Production Support responsibilitiesUphold high standards for timely issue resolutionEnsure workflows processes tooling and applications are of the highest quality standardContribute expertise to the management of existing...
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Application Support Engineer
2 weeks ago
Pune, Maharashtra, India Sunbrilo Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe are hiring for-Role: Application Support EngineerExperience: 7-10 YearsLocation: Baner, PuneRoles & Responsibility:Liaise with engineering teams to understand requirements and optimize application performance.Coordinate with global teams to align application usage and standards.Monitor system performance and generate reports on application usage and...
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Application Support Engineer
5 hours ago
Pune, Maharashtra, India Ltimindtree Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDetailed JOB Description:If this Profile his matched based upon our skill requirements, Please fill the details and revert me back.Job Responsibilities Requirement analysis design and develop efficient production grade application Collaborate with multiple teams during different phases of SDLC Develop reusable assets Create knowledge repository Create...
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Application Support Engineer
5 days ago
Pune, Maharashtra, India Digirestro Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCompany Description leverages technology to provide advanced, seamless software solutions tailored for restaurants and cafés. Designed by experts who understand the industry, Digirestro addresses practical challenges faced by hospitality operators daily. With a modern, user-friendly interface and state-of-the-art technology, the platform integrates tools...
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Application Support Engineer
4 days ago
Pune, Maharashtra, India Webologix Ltd INC Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: WiproLocation: PuneExperience: 5 to 10+ YearsResponsibilityApplication Support: Managing application support tickets from initial triage to the closure of the ticket.Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...
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Applications Support Analyst
1 week ago
Pune, Maharashtra, India Citi Full time ₹ 40,00,000 - ₹ 80,00,000 per yearThe Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...
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Application Support Analyst
2 weeks ago
Pune, Maharashtra, India Quartoloom Solutions Full timeAbout the RoleWe are hiring Technical Analysts with strong SQL and problem-solving skills to support our growing client base.This role involves working with ticketing tools, data analysis, and reporting systems to resolve technical issues and ensure smooth business operations in the logistics technology domain.You will get exposure to WMS (Warehouse...
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Java-Application Support
5 days ago
Pune, Maharashtra, India Aerial Telecom Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per yearExperience level : 7 to 10 year, Good communication Location : Pune Primary Skills : Java - Application Support+ PL/SQL +LinuxDetails : Technical proficiency in troubleshooting Java and Unix Shell Scripting, SQL Queries , networking, and cloud technologiesApplication/Production Support for Web-based Java.Must understand the different stages - Build,...
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Applications Support Analyst
1 week ago
Pune, Maharashtra, India Citi Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Applications Support Analyst 2 is a developing professional...