Application Support

2 days ago

Pune, Maharashtra, India FIS Full time ₹ 2,50,000 - ₹ 7,50,000 per year

About the role:Provide L1/L2 level support for the clients based across the globe.Effectively coordinate among internal teams and provide world class client experience.About the team:We are a client facing function, a first line of defense/interface into FIS eco system for our clients to address Software/Infra issues, understand/clarify product behavior etc.We have follow-the-sun models in place (24X7), we are primary team for APAC & ME clients, Secondary for EMEA and Supplementary for LATAM clients unique client-product combinations covered).Our role requirements range from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise Service/Client Service managers.We are a strong team of 560+ clients facing staff with a strong ITIL mindset and solution driven philosophyWe continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor Score (NPS).We use cutting edge & in-market tools and data governance using AI/ML to provide clients with intelligence to conduct their business.What you will be doing:Support help clients resolve problems related to the Investor Service Manager/Private Capital Suite application and other associated applications related to it.Excellent communication skills.Experience of supporting windows application.Identify and resolve technical/IT issues.Working with clients to help them get the most out of our product and other associated applications.Document Contribute to Teams online knowledge base and client support documentation; develop and maintain procedural and policy documentation.Attention to detail and methodical working style.What you will need:1-3 years of experience working in Experience into Production support, basic SQL, checking logs, understanding of Servers, VM's, understanding of Fund accounting, KYC, AML, Private Equity, Change management, handling incidents..Excellent oral and written communications skills.Strong windows troubleshooting skills.Basic Microsoft Windows environment knowledge such as user rights, networking, administration and server configurations.Basic MS SQL knowledge.Understanding of ticketing tools, change management, SDLC.Rotational Shifts (24/7)

  • Application Support

    1 week ago

    Pune, Maharashtra, India Mobile Programming Full time US$ 90,000 - US$ 1,20,000 per year

    Location: Pune (5 Days work from office)Working Days: Any 5 Days of the weekRotational Shift: 10 AM - 7 PM & 2 PM to 11 PMKey ResponsibilitiesProvide first-level and second-level IT support for LOS/LMS applications.Troubleshoot and resolve incidents related to loan processing, integrations, and workflows.Support key modules such as KYC, PAN validation, NPA...

  • Application support

    4 days ago

    Pune, Maharashtra, India Barclays Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description Purpose of the role To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of...

  • Application Support

    4 days ago

    Pune, Maharashtra, India Barclays Full time ₹ 60,00,000 - ₹ 1,80,00,000 per year

    Job Description Purpose of the role To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of...

  • Application Support Specialist

    1 week ago

    Pune, Maharashtra, India Apex Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    locationsPune - East time typeFull time posted onPosted 30+ Days Ago job requisition idJR Application Support Analyst - Lead PermanentLocationPuneExperience6 - 10 yearsDepartment:IT Employment TypeFull timeRole purposeThe role of Application Support Analyst will be part of the group function. As an Application Support Analyst, you will be the primary...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India TALKD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleWe are looking for a proactive and detail-oriented Application Support Engineer to join our team. You will be responsible for ensuring smooth functioning of business applications, providing technical support to end-users, resolving incidents, and collaborating with development teams for long-term fixes and enhancements.Key...

  • Application Support

    33 minutes ago

    Pune, Maharashtra, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Date live:09/18/2025Business Area:Group Technology Service ManagementArea of Expertise:TechnologyContract:PermanentReference Code:JR "Join us as an Application Support -Corporate Payments at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the...

  • Application Support Specialist

    2 days ago

    Pune, Maharashtra, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:A day in the life of an InfoscionSupport the Service Products across several technical domains with full spectrum of Production Support responsibilitiesUphold high standards for timely issue resolutionEnsure workflows processes tooling and applications are of the highest quality standardContribute expertise to the management of existing...

  • Application Support Analyst

    1 week ago

    Pune, Maharashtra, India Poonawalla Fincorp Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Application Support Analyst: Lending2-5 years of experienceLocation: PuneJob Type: Full-timeRole Overview:As an Application Support Analyst in the Lending domain, you will be the first point of contact for users encountering issues with loan processing systems and applications. Your primary responsibility is to provide prompt, accurate, and...

  • Application Support Engineer

    11 minutes ago

    Pune, Maharashtra, India Persistent Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Position:We are looking for a highly skilled Application Support Engineer with over 7 years of experience to join our Pune development center. The ideal candidate will have strong expertise in managing SaaS applications on AWS, excellent troubleshooting skills, and a passion for automation and operational excellence in a fast-paced, global...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Sunbrilo Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are hiring for-Role: Application Support EngineerExperience: 7-10 YearsLocation: Baner, PuneRoles & Responsibility:Liaise with engineering teams to understand requirements and optimize application performance.Coordinate with global teams to align application usage and standards.Monitor system performance and generate reports on application usage and...