Application Support Engineer

2 days ago

Pune, Maharashtra, India Webologix Ltd INC Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Position: Application Support Engineer Go Anywhere

Job Type: Full-Time

Company: Wipro

Location: Pune

Experience: 5 to 10+ Years

Responsibility

  1. Application Support: Managing application support tickets from initial triage to the closure of the ticket.

  2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are resolved.

  3. Change Activities and Projects: The ability to work on projects and change activities to support the wider Bank change

agenda.

  1. Best Practices: Ensuring all application support documentation is updated to ensure all team members are aware of material

to ensure knowledge is shared across the team.

  1. Problem Solving: Assist in problem solving and working with the MIM (Major Incident Management) team where issues

become either a P2 or P1 incident.

  1. Continuous Improvement: Look at ways of improving the service we deliver as a team to the end business. Be proactive in

suggesting changes in working practices that could improve the business experience and the team ways of working.

  1. On-Call & Weekend: Be part of an extended on-call out of hours support rota in the event of issues raised outside of the

normal working day. Provide support where required at weekends as necessary for activities such as DR tests, change validation

and emergency activities.

  1. Application Experience: An extensive working knowledge of the following system:

a. GoAnywhere/MFT as a SFTP (Secure File Transfer Protocol) application.

b. Ability to define new projects, resources and new SFTP transfer jobs.

c. Full understanding of the end to end processing using GoAnywhere, in terms of the SFTP job transfers, deletion, copy and

archiving principles.

d. In depth understanding of SSH, PGP encryption and how they are used and implemented.

e. Scripting and manipulation of SFTP jobs.

f. A working understanding of 3rd party vendors such as Bottomline, SWIFT etc.

g. A solid understanding of the payments business.

  1. Technical Expertise: A sound technical knowledge of Windows, FTP, SFTP, IP ranges, Firewalls, Service Accounts and general

security set-up. Working knowledge of Cloud based applications is an advantage.

  1. Application Support Tools: A good understanding of Service Now, as the tool of choice within Aldermore for triaging and

managing tickets, requests, change requests, problem tickets and used as the golden source of information across Technology.

  1. Documentation: Ensure all documentation is updated as part of any initiated change or process update, using KBA

(Knowledge Based Articles) and WIKI pages in Confluence.

  1. Certificate Management: A strong understanding in managing the renewal of certificates across the Application landscape

  2. Security Vulnerabilities: Ability to work with Aldermore security on security vulnerabilities raised and be able to test fixes

and recommend solutions.

  1. Project and Change: Ability to be flexible and work on project initiatives as part of the day job.

  2. Problem Solving: Strong analytical and troubleshooting skills, with a methodical approach to problem resolution.

  3. Teamwork: Proven ability to work collaboratively in a team environment, contributing positively to team operations and

working relationships. Plus, experience working with different business areas across the organisation.

  1. Communication: The ability to work with other teams across the Bank to help resolve issues, this includes NTT, Service

Operations, DR/BCP, and additionally with 3rd party vendors.

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Sunbrilo Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are hiring for-Role: Application Support EngineerExperience: 7-10 YearsLocation: Baner, PuneRoles & Responsibility:Liaise with engineering teams to understand requirements and optimize application performance.Coordinate with global teams to align application usage and standards.Monitor system performance and generate reports on application usage and...

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Webixion Technologies Full time ₹ 3,20,000 - ₹ 4,80,000 per year

    Application Support EngineerJob Type-Full TimeExperience- Minimum 1-3 yearsLocation-Chinchwad, PCMCJob Summary:We are seeking a detail-oriented and proactive Application Support Engineer to join our IT operations team. In this role, you will be responsible for providing technical support and maintenance for business-critical software applications, ensuring...

  • Application Support Engineer

    7 days ago

    Pune, Maharashtra, India TALKD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleWe are looking for a proactive and detail-oriented Application Support Engineer to join our team. You will be responsible for ensuring smooth functioning of business applications, providing technical support to end-users, resolving incidents, and collaborating with development teams for long-term fixes and enhancements.Key...

  • Application Support Engineer MS

    2 weeks ago

    Pune, Maharashtra, India Growel Softech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Seeking an Application Support Engineer to manage and support applications for Equinor.Responsibilities include troubleshooting, application monitoring, and performance optimization.Experience in MS technologies and application support required.Must be able to collaborate with cross-functional teams to resolve issues.Location: Flexible.

  • Application Support Engineer

    5 days ago

    Pune, Maharashtra, India tek analytix Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ResponsibilitiesImplementing, configuring custom changes, and deploying new Application release upgrades.Setup new environments & deploying solutions.Building proactive Monitoring & alerting service.Automation using ansible, python, Perl scripting.Setup & securing new Application instances.Change management, Building deployment and rollback plans and...

  • Application Support Engineer

    2 days ago

    Pune, Maharashtra, India Spotnana Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Let's build what's next, together.We are Spotnana. We're on a mission to modernize the infrastructure of the $1.4 trillion travel industry to power the perfect trip for travelers everywhere. Our Travel-as-a-Service platform is designed to make every trip better, whether you're booking for work, building a travel tool, or looking to offer personalized...

  • Application Support Engineer

    53 minutes ago

    Pune, Maharashtra, India Antal International Full time ₹ 70,000 - ₹ 28,00,000 per year

    This opportunity is with a product-based company into Fintech environment specializing in Cards & Payment Technology.Role -IT Operations EngineerExperience -1 to 3 yearsNP -Immediate to 15 daysLocation -PuneWork Mode -5 days WFOBudget -7 LPAKey Skills -SQL, Unix/Linux, Application Support, Production Support, Incident Management.Domain -Payments or...

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Harman Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Location:Pune - Maharashtra, India - Rajiv Ganhi Infotec ParkJob Family:ManufacturingWorker Type Reference:Regular - PermanentPay Rate Type:SalaryCareer Level:P5Job ID:R Description & RequirementsProviding technical support to teams for external clients when required. Troubleshoot and resolve application-related issuesMonitor application performance and...

  • L2 Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    L2 Application Support EngineerTechnical Skills :Must have : Unix , SQL , L2 Production Support experience , change management , incident management, problem management , Monitoring tools like Splunk/Dynatrace.Good to have : Exposure to Automation tools like XLR , CI CD pipeline and DevOps skills like Jenkins , Chef Infra & HabitatMust be ready to work 24 by...

  • L2 Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Parkar Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    About Parkar DigitalParkar Digital is a Hybrid-first company dedicated to hiring, retaining, and developing high-performing employees and teams with diverse backgrounds. We are a digital transformation and software engineering company headquartered in Atlanta, USA, and have our engineering teams across the US, India, and Latin America. Our solutions are...