Application Support Engineer

2 days ago

Pune, Maharashtra, India Vertech Full time

We are seeking a skilled and reliable Application Support Engineer to join our growing 24/7 remote support team. This role is critical in delivering high-quality remote troubleshooting and monitoring support for automation systems, ensuring uptime and performance for clients operating in industries such as solar, manufacturing, and infrastructure.

You will play a hands-on role in managing SCADA, PLC, Ignition, database, and BMS systems, responding to tickets, analyzing alarms, and collaborating with global engineering teams to resolve issues and drive continuous improvement.

Who We Are
At Vertech, not only do we develop world class industrial automation solutions for some of the top US companies, we also strive to be the team of choice for the best and brightest talent. I mean, we call ourselves control freaks for a reason. The passion (and intelligence) our employees have is truly mind-blowing. In turn, we work hard to take care of our own with excellent benefits and pay, personal development, and transparent communication. We also know that you can be great at what you do and still have fun. If that sounds like a good fit, help us bring the next generation of automation solutions to nearly every industry, including manufacturing, food and beverage, renewable energy, water and wastewater and more.

Top Reasons to Work with Us

  • Flexible work schedule with work from home options for numerous roles
  • Weekly communication from management in our internally famous Friday morning meeting
  • Competitive Compensation including a bonus plan
  • A really rad Holiday Party each year
  • A manager that is cool…most of the time, because no one is perfect
  • A path for growth, a great culture, AND MORE

What You Will Be Doing

  • The Integrator is responsible for the following:
  • Provide remote troubleshooting support for SCADA, PLC, Ignition, and related automation systems.
  • Monitor alarms and system health for client infrastructure (e.g., solar, BMS, industrial).
  • Respond to and resolve ticketed support requests within defined SLAs.
  • Participate in a rotational on-call schedule for after-hours, weekend, and holiday coverage.
  • Document all actions in the ticketing system and maintain detailed records of incidents and solutions.
  • Perform root cause analysis and escalate critical issues as needed.
  • Collaborate with project and development teams to implement system improvements based on support findings.
  • Other duties as assigned

What You Need For This Position

  • Hands-on experience with industrial automation systems, preferably in a support or commissioning role.
  • Solid understanding of SCADA platforms, PLC logic, and Ignition software.
  • Familiarity with industrial protocols like Modbus, OPC UA, and related communication architectures.
  • Working knowledge of networking fundamentals and secure remote connectivity.
  • Experience with ticketing systems and structured support workflows.
  • Strong analytical and troubleshooting skills with a methodical approach to problem-solving.
  • Clear and professional client communication skills via email and ticketing systems.

  • Application Support Engineer

    10 hours ago

    Pune, Maharashtra, India Spero Full time

    Job Title: Application Support EngineerJob Location: Client LocationWork Schedule: 24x7 Shift Environment (Rotational Shifts)• 6 Days Working• Rotational Weekly OffJob Summary:We are looking for a skilled Application Support Engineer to provide technical support at the client location in a 24x7 environment. The ideal candidate will be responsible for...

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Digirestro Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company Description leverages technology to provide advanced, seamless software solutions tailored for restaurants and cafés. Designed by experts who understand the industry, Digirestro addresses practical challenges faced by hospitality operators daily. With a modern, user-friendly interface and state-of-the-art technology, the platform integrates tools...

  • Application support

    2 days ago

    Pune, Maharashtra, India NCSI Technologies Full time

    Application Reliability Engineer (Tier 2) – RECOWe are seeking an Application Reliability Engineer to support and troubleshoot critical web and mobile applications, ensuring high availability, performance, and rapid incident resolution. You will lead escalations, perform root cause analysis, coordinate with DevOps, Cloud, and Development teams, and...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Webologix Ltd INC Full time

    Job Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: WiproLocation: PuneExperience: 5 to 10+ YearsResponsibilityApplication Support: Managing application support tickets from initial triage to the closure of the ticket.Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...

  • Application Desktop Support Engineer

    4 days ago

    Pune, Maharashtra, India 157 Industries Full time

    Key Responsibilities:Develop, test, and integrate core components into the desktop build environment.Conduct requirements-gathering using internal and external data from lines of business (LOBs).Work directly with the development build engineering team to assist with the integration of core applications such as Office 365, Browsers, Acrobat, etc.Support the...

  • Application Support Engineer

    10 hours ago

    Pune, Maharashtra, India Vertech Full time

    We are seeking a skilled and reliable Application Support Engineer to join our growing 24/7 remote support team. This role is critical in delivering high-quality remote troubleshooting and monitoring support for automation systems, ensuring uptime and performance for clients operating in industries such as solar, manufacturing, and infrastructure.You will...

  • L2 Application Support Engineer

    9 hours ago

    Pune, Maharashtra, India Parkar Digital Full time

    About Parkar Digital: Parkar Digital is a Hybrid-first company dedicated to hiring, retaining, and developing high-performing employees and teams with diverse backgrounds. We are a digital transformation and software engineering company headquartered in Atlanta, USA, and have our engineering teams across the US, India, and Latin America. Our solutions are...

  • Application Support

    6 days ago

    Pune, Maharashtra, India FIS Full time

    Application Support (Windows) Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all...

  • 3DX Application Support Engineer

    4 days ago

    Pune, Maharashtra, India L&T Technology Services Full time

    3DX Application Support EngineerExperience - 4-8 YearsJob location - Pune, Chennai & BangaloreQuick joiners are preferred• Provide technical support for 3DEXPERIENCE platform users, ensuring smooth day-to-day operations.• Investigate and resolve issues related to ENOVIA and other 3DX apps.• Monitor platform performance and availability, escalating...

  • Application Support Engineer

    3 weeks ago

    Pune, Maharashtra, India, Maharashtra Webologix Ltd INC Full time

    Job Position: Application Support Engineer Go AnywhereJob Type: Full-TimeCompany: Wipro Location: PuneExperience: 5 to 10+ YearsResponsibility1. Application Support: Managing application support tickets from initial triage to the closure of the ticket.2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets are...