Application Support Engineer

Location:

Pune - Maharashtra, India - Rajiv Ganhi Infotec Park

Job Family:

Manufacturing

Worker Type Reference:

Regular - Permanent

Pay Rate Type:

Salary

Career Level:

P5

Job ID:

R

Providing technical support to teams for external clients when required.

• Troubleshoot and resolve application-related issues
• Monitor application performance and system alerts
• Document support procedures and issue resolutions
• Collaborate with development and infrastructure teams
• Assist in application testing and deployment
• Train end-users on application functionality
• Escalate unresolved issues to appropriate teams
• Maintain knowledge base and support documentation
• Participate in Problem-Solving discussions.
• Collaborate with cross-functional teams to address system problems.
• Conduct root cause analysis for recurring issues.
• Expected to build knowledge and support the team.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you're ready to innovate and do work that makes a lasting impact, join our talent community today

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HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related )