Client Relationship Manager

7 days ago

HathiBarkala Dehradun Uttarakhand, India R A Construction Full time ₹ 4,20,000 - ₹ 6,00,000 per year

About RA Construction

RA Construction is a trusted real estate development firm, delivering high-quality projects since 2007. With a strong legacy of customer satisfaction and timely project delivery, we are expanding our team to ensure smooth coordination between our clients and sales operations.

How to Apply:

Interested candidates can share their resume or call at faster response) with the subject line Application – Client Relationship Manager.

Role Overview

We are looking for a Client Relationship Manager (CRM) who will act as the key liaison between our clients and internal teams. The CRM will oversee client coordination, ensure timely property registries, manage client queries, and support the sales team in tracking post-sales processes.

Key Responsibilities

  • Sales Tracking: Monitor and maintain records of all sales closed by the sales team.
  • Registry Management: Keep track of registry due dates, ensure proper coordination with clients for timely completion.
  • Client Communication: Serve as the primary point of contact for clients regarding post-sales queries, updates, and concerns.
  • Issue Resolution: Handle and resolve client complaints effectively, ensuring their concerns are addressed with professionalism and empathy.
  • Relationship Management: Build long-term, trust-based relationships with clients by maintaining regular communication and follow-ups.
  • Coordination with Internal Teams: Collaborate with sales, legal, and operations teams to streamline processes and ensure a smooth customer experience.
  • Client Satisfaction: Proactively identify issues and provide solutions to enhance client satisfaction and loyalty.

Desired Skills & Qualifications

  • Bachelor's degree in Business Administration, Marketing, Real Estate, or related field.
  • 2–5 years of experience in client relationship management, preferably in real estate or sales-driven industries.
  • Strong communication and interpersonal skills.
  • Ability to manage irate clients with patience, empathy, and professionalism.
  • Excellent organizational skills with attention to detail.
  • Problem-solving mindset with the ability to offer quick, practical solutions.
  • Proficiency in MS Office, CRM tools, and database management.

What We Offer

  • Competitive salary and performance-based incentives.
  • Opportunity to work in a fast-growing real estate development firm.
  • A supportive and collaborative work environment.
  • Career growth opportunities in client and sales management.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Paid time off

Application Question(s):

  • Its going to be a face to face interview only, no virtual interviews are okay with that?

Education:

  • Bachelor's (Required)

Experience:

  • Client Relationship: 3 years (Required)

Work Location: In person

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