Branch Relationship Executive

19 hours ago

Dehradun Uttarakhand, India Developer's Adda Full time

**Branch Relationship Executive**
- Location:_ Harrawala, Dehradun
- Experience:_ 1 to 2 years
- Education:_ Minimum Graduate
- Gender:_ Male and Female (Both)
- Age:_ 18 to 50
- Salary:_ ₹10,000 to ₹35,000
- Position:_ Full Time
- Communication:_ English, Hindi

**Professional Description**:
We are seeking a dynamic Branch Relationship Executive to join our team at our Harrawala branch in Dehradun. As a pivotal member of our organization, you will be responsible for fostering strong relationships with our clients, providing exceptional customer service, and driving business growth through effective communication and relationship-building strategies.

**Responsibilities**:

- Act as the primary point of contact for clients, addressing their inquiries, resolving issues, and providing expert guidance on our products and services.
- Develop and maintain strong, long-lasting relationships with clients through regular communication and proactive engagement.
- Identify opportunities to upsell or cross-sell products and services to meet clients' evolving needs and maximize revenue generation.
- Collaborate with internal teams to ensure seamless delivery of services and timely resolution of client issues.
- Conduct market research to identify potential clients and gather feedback to improve our offerings.
- Prepare and deliver reports on client activity, sales performance, and market trends to management.

**Requirements**:

- Bachelor's degree or equivalent experience in a relevant field.
- Proven experience in customer service, sales, or a related role, preferably in the banking or financial services industry.
- Strong interpersonal skills with the ability to build rapport and trust with clients from diverse backgrounds.
- Excellent communication skills in both English and Hindi, both written and verbal.
- Ability to multitask, prioritize workload, and work effectively under pressure in a fast-paced environment.
- Sound knowledge of banking products, services, and industry regulations.
- Proficiency in Microsoft Office Suite and CRM software.

**Skills**:

- Customer relationship management
- Sales and negotiation
- Communication and interpersonal skills
- Problem-solving and decision-making
- Time management and organization
- Market research and analysis

Pay: ₹10,000.00 - ₹35,000.00 per month

Schedule:

- Fixed shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8700248458

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