Client Success Executive

2 days ago

Dehradun Uttarakhand, India Pearl Organisation Full time

**Job Summary**:
**Key Responsibilities**:
**Client Relationship Management**:
Serve as the primary point of contact for key clients.
Build strong relationships to ensure client satisfaction, retention, and growth.

Proactively identify client needs and align company solutions.

**Team Leadership**:
Lead, mentor, and manage the Client Success team.

Set performance goals, track KPIs, and conduct regular reviews.

Foster a client-first culture within the team.

**Project Oversight**:
Oversee the successful delivery of IT projects and services to clients.

Ensure timely resolution of client issues and escalations.

Collaborate with project managers, developers, and support teams.

**Account Growth & Retention**:
Identify upselling and cross-selling opportunities.

Monitor contract renewals and ensure timely engagement for extensions.

**Process Improvement**:
Optimize onboarding, support, and engagement processes for better client experience.

Gather feedback to improve products, services, and operations.

**Reporting & Insights**:
Create regular client reports and performance dashboards.

Present insights to internal stakeholders and executive leadership.

**Requirements**:
Exceptional communication, interpersonal, and leadership skills

Proficiency in CRM tools (e.g., HubSpot, Salesforce)

Ability to manage multiple accounts and prioritize effectively

Problem-solving mindset with a focus on customer satisfaction

Pay: ₹12,957.33 - ₹19,880.75 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Client Success Executive

    5 days ago

    Dehradun, Uttarakhand, India Marwah Marketing Full time

    **About the Role** We are looking for a proactive and customer-focused **Client Success Executive** to build and maintain strong relationships with our clients. Your primary responsibility will be to ensure client satisfaction, drive retention, and maximize the value of our products/services for them. You will act as the bridge between the company and its...

  • Director – Client Success

    22 hours ago

    Dehradun, India CBOSIT Full time

    About CBOSIT Technologies   At CBOSIT Technologies , we empower organizations to scale and thrive through intelligent digital transformation . We combine business consulting , technology implementation , and managed services to help clients achieve measurable business outcomes.   Our team of strategists, technologists, and delivery experts operates with...

  • Director – Client Success

    22 hours ago

    Dehradun, India CBOSIT Full time

    Job Description About CBOSIT Technologies   At CBOSIT Technologies , we empower organizations to scale and thrive through intelligent digital transformation . We combine business consulting , technology implementation , and managed services to help clients achieve measurable business outcomes.   Our team of strategists, technologists, and delivery experts...

  • Client Relationship Executive

    2 weeks ago

    Dehradun, Uttarakhand, India Marwah Marketing Full time

    Client Relationship Executive to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. **Job description**: - Building long-term relationships with key clients. - Addressing customer concerns and complaints. - Creating sales plans to generate revenue. - Build...

  • Client Success Manager

    1 day ago

    Dehradun, India W3global Full time

    Key Responsibilities:- Serve as the primary point of contact for a portfolio of clients, owning the post-sale relationship lifecycle.- Understand client goals and business objectives to align product/service value and drive adoption.- Lead onboarding and training sessions to ensure clients are set up for success.- Monitor client health, usage, and engagement...

  • Client Relationship Executive

    2 days ago

    Dehradun City, Dehradun, Uttarakhand, India TrueWay Taxis Full time

    **Job Title: Client Relationship Executive** **Job Location**: Dehradun **Job Type**: Full-time **Reports To**: [Deputy Manager/Operation Manager] **Salary**: [10k to 12k/ Month] **Job Overview**: **Key Responsibilities**: - **Client Relationship Management**: Develop and nurture strong relationships with existing clients, understanding their needs and...

  • Client Relationship Executive

    4 days ago

    HathiBarkala, Dehradun, Uttarakhand, India R A Construction Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Industry: Real EstatePosition Level: ExecutiveExperience: 0–3 years (Freshers can apply)Qualification: Bachelor's or Master's DegreeLocation: Dehradun (or specify)Salary Range: As per company structureInterested Candidates can call on to fix the interviewRole Overview:The Client Relationship Executive will be responsible for managing post-sale client...

  • Business Development Executive

    6 days ago

    Dehradun City, Dehradun, Uttarakhand, India Marwah Marketing Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity...

  • Sales Executive

    15 hours ago

    Dehradun, Uttarakhand, India Cadence Management Full time

    **iKSANA Hospitality Private Limited** iKSANA Hospitality Private Limited, a leading coworking, flexible workspace provider, and community company based in Dehradun. It provides modern, premium and serviced workspaces, designed to meet the unique and evolving needs of today's workforce. iKSANA's workspaces are dynamically designed, tech-enabled, and...

  • Sales Executive

    1 week ago

    Dehradun, Uttarakhand, India Rankmantra Full time

    **Responsibilities**: - Identify partnership opportunities - Get new clients - Develop new relationships to grow business and help the company expand - Maintain existing business - Think critically when planning to assure project success **Qualifications**: - BBA/MBA or equivalent degree - 0-6 months of experience in IT sales. - Strong communication and...