Client Success Executive

10 hours ago

Dehradun Uttarakhand, India Marwah Marketing Full time

**About the Role**

We are looking for a proactive and customer-focused **Client Success Executive** to build and maintain strong relationships with our clients. Your primary responsibility will be to ensure client satisfaction, drive retention, and maximize the value of our products/services for them. You will act as the bridge between the company and its clients, ensuring seamless communication and successful project execution.

**Key Responsibilities**
- **Client Relationship Management**: Develop and nurture long-term relationships with clients to understand their needs and ensure satisfaction.
- **Onboarding & Training**: Guide new clients through the onboarding process, ensuring they fully understand and utilize our products/services.
- **Account Growth**: Identify upselling and cross-selling opportunities to increase customer value and revenue.
- **Issue Resolution**: Address client concerns, troubleshoot issues, and collaborate with internal teams to ensure quick resolution.
- **Performance Monitoring**: Track key client success metrics, usage patterns, and feedback to improve engagement and retention.
- **Collaboration with Teams**: Work closely with sales, product, and support teams to enhance the customer experience.
- **Client Advocacy**: Act as the voice of the client, providing insights and recommendations for product/service improvements.

**Key Requirements**
- **Education**: Bachelor’s degree in Business, Marketing, Communications, or a related field.
- **Experience**: 1-3 years in client success, account management, or a similar role.
- **Communication Skills**: Excellent verbal and written communication skills to engage effectively with clients.
- **Problem-Solving Ability**: A proactive approach to identifying issues and finding solutions.
- **Tech-Savvy**: Comfortable working with CRM tools, customer support platforms, and data analytics.
- **Customer-Centric Mindset**: Strong focus on enhancing the client experience and driving satisfaction.

Pay: ₹14,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Client Relationship Executive

    1 week ago

    Dehradun, Uttarakhand, India Marwah Marketing Full time

    Client Relationship Executive to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. **Job description**: - Building long-term relationships with key clients. - Addressing customer concerns and complaints. - Creating sales plans to generate revenue. - Build...

  • Client Relationship Executive

    2 weeks ago

    Rajpur, Dehradun, Uttarakhand, India Spiders Tech Services Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Role SummaryThe Client Relationship Manager (CRM) ensures client satisfaction through proactive communication, progress tracking, and issue resolution. The role demands consistent follow-ups, clear coordination between internal teams and clients, and maintaining long-term trust-based relationships.Key ResponsibilitiesAct as the primary point of contact...

  • Client Relationship Executive

    9 hours ago

    HathiBarkala, Dehradun, Uttarakhand, India R A Construction Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Industry: Real EstatePosition Level: ExecutiveExperience: 0–3 years (Freshers can apply)Qualification: Bachelor's or Master's DegreeLocation: Dehradun (or specify)Salary Range: As per company structureInterested Candidates can call on to fix the interviewRole Overview:The Client Relationship Executive will be responsible for managing post-sale client...

  • Business Development Executive

    2 days ago

    Dehradun City, Dehradun, Uttarakhand, India Marwah Marketing Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity...

  • Sales Executive

    4 days ago

    Dehradun, Uttarakhand, India Rankmantra Full time

    **Responsibilities**: - Identify partnership opportunities - Get new clients - Develop new relationships to grow business and help the company expand - Maintain existing business - Think critically when planning to assure project success **Qualifications**: - BBA/MBA or equivalent degree - 0-6 months of experience in IT sales. - Strong communication and...

  • Telesales Executive

    4 days ago

    Dehradun, Uttarakhand, India Marwah Marketing Full time

    We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an...

  • Field Sales Executive

    1 week ago

    Dehradun, Uttarakhand, India Rankmantra Full time

    **Responsibilities**: - Identify partnership opportunities - Get new clients - Develop new relationships in an effort to grow business and help the company expand - Maintain existing business - Think critically when planning to ensure project success **Qualifications**: - BBA/MBA or equivalent degree - 0-6 months of experience in IT sales. - Strong...

  • Field Sales Executive

    4 days ago

    Dehradun, Uttarakhand, India Rankmantra Full time

    **Responsibilities**: - Identify partnership opportunities - Get new clients - Develop new relationships in an effort to grow business and help the company expand - Maintain existing business - Think critically when planning to ensure project success **Qualifications**: - BBA/MBA or equivalent degree - 0-6 months of experience in IT sales. - Strong...

  • Tender Executive

    6 days ago

    Dehradun, Uttarakhand, India Offbeat Pixels Full time

    Responsibilities: - Organising and maintaining important databases, reports, documents and files. - Conducting research and compile information as needed for various projects and initiatives. - Manage the entire tendering process, from identifying potential opportunities to submission. - Assist in the preparation of contracts and agreements related to...

  • Sales Executive

    6 days ago

    Dehradun, Uttarakhand, India Aadavan realtors Full time

    **Job Title**: Real Estate Sales Executive (6months-1Years Experience, 2-Wheeler Required) **Location**: Dehradun **About Us**: Aadavan Realtors is a leading real estate firm dedicated to providing high-quality property solutions and exceptional service to our clients. We specialize in residential sales and investment properties in Dehradun, with a focus...