Bpo Quality Analyst

Hiring: Quality Analyst (BPO) Work from Office | 6 days working (1 rotational off) 4+ years overall exp. with min. 1 year as QA in BPO (E-commerce exp. preferred) Must be fluent in English & Hindi | Salary: 4–5 LPA (based on last drawn) Required Candidate profileKnowledge of 7QC tools, quality analysis, reporting & analytics

We are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry.The ideal candidate will have 2 to 6 years of experience and be based in Domestic.Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards.Develop and implement quality control processes to identify areas for improvement.Collaborate with...

We are looking for a skilled Quality Analyst to join our team in the domestic sector. The ideal candidate will have 2 to 6 years of experience in quality analysis and assurance, with a strong background in BPO/Call Centre operations.Roles and ResponsibilityMonitor and evaluate call quality to ensure compliance with company standards.Develop and implement...

Must have Min 1+yrs exp as a Quality Analyst/ Process Trainer only from International Voice process BPO.Must know QC Metrics/ TNA TNI Training MetricsUS ShiftsNeed Immediate JoinersFluent EnglishCall send CV

Quality AnalystAbout FirstsourceFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services,...

Job Title: Quality Analyst – Sales Process & Call MonitoringLocation: BengaluruExperience Required: 7–8 Years (Preferably in Sales Quality, BPO, or Inside Sales Operations)Compensation: Competitive SalaryDepartment: Sales Quality Assurance / OperationsJob Summary:We are seeking a seasoned Quality Analyst with 7–8 years of experience to evaluate,...

Job Title:Trainer and Quality AnalystCompany:Closing GapLocation:HSR Layout, Bengaluru (On-site)Process:Sales & Customer ServiceAbout the RoleWe are hiring passionate and skilledTrainers and Quality Analyststo support our growingSales and Customer Service operations in Bangalore.This role combines the best of both worlds training and quality ensuring our...

Hiring for QA.Languages Required (Any one):English & Gujarati OR MarathiJob Description:We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English. The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the...

Designation: Call Quality AnalystJob Location: Koramangala, BangaloreNumber of Openings: 10Employment Type: Full-time, PermanentQualification: 12th / Undergraduate / GraduateExperience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call...

Job description :: Quality AnalystQuest to work in real professional atmosphere that enables to cope-up with emerging as well as latesttechnology and quality procedures with a scope for widening spectrum of knowledge in the role of Qualityanalyst.Responsibilities• Perform unbiased Quality audits and analyse results to determine process...