IT Technical Support

24 hours ago

Omkar Nagar Nagpur Maharashtra, India Thinkersteps Technologies Pvt Ltd Full time ₹ 1,56,000 - ₹ 1,80,000 per year

We are seeking a skilled and motivated IT Technical Support to provide first-level technical assistance and ensure smooth functioning of systems and infrastructure. The role involves troubleshooting, client communication, and system monitoring across Windows, Linux, and MSSQL environments.

Responsibilities

  • Provide technical assistance and support for hardware, software, and network-related issues.
  • Install, configure, and maintain operating systems (Windows/Linux) and IT tools.
  • Support and maintain databases, perform basic queries, and monitor performance (MSSQL).
  • Handle user account setups, access management, and password resets.
  • Assist with system updates, security patches, and backups.
  • Document technical issues and their resolutions using internal tools.
  • Collaborate with clients and internal teams to resolve IT issues efficiently.
  • Learn and assist with basic server management and monitoring.

Requirements

  • Fresher or 0-1 years experienced in IT, Computer Science, or related field.
  • Good communication skills and client-handling abilities.
  • Understanding of databases (MSSQL basics), servers, and operating systems (Windows/Linux).
  • Knowledge of basic networking and troubleshooting concepts.
  • Familiarity with technical tools like GitHub, Visual Studio (optional but preferred).
  • Strong problem-solving mindset and eagerness to learn.
  • Comfortable working in rotational shift.

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Ability to commute/relocate:

  • Omkar Nagar, Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you comfortable with Rotational shift?

Work Location: In person

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