Technical Support Representative

7 days ago

Sadar Nagpur Maharashtra, India Fix Health (previously YourPhysio) Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Description

We are looking for someone who can work with the Engineering Head of the company to ensure top-class technical operations, for both its patients and employees. Most of this work was done by the Engineering Head so far, which he wants to delegate to someone who is capable and responsible enough to handle this role.

The ideal growth path for the candidate would be to ramp on the existing systems as soon as possible, start delivering quality results, and then participate in formulating the next set of projects that can raise the tech excellence bar to a next level. This can serve as a great platform for someone who aspires to grow his career in both functional and technical aspects - a beautiful combination of learning business, human psychology and technology at the same time

Key Roles and Responsibilities

  • Build thorough understanding of how our audio/video conferencing system works and become a single point of contact for the same
  • Learn in-depth about the troubleshooting required for all patient-facing technology used in the company
  • Talk to and connect with patients whenever required to understand their concerns and help them solve their problems accordingly
  • Be available for any time-sensitive patient related tech concerns
  • Play with our internal tools that can help you get deeper insight into different patient related issues
  • Interact with our internal team of physiotherapists and become the first point of contact for their tech related queries
  • Work directly with the Engineering Head of the company to improve the technical operations of the organization

Skills Required

  • Strong interest in learning and reading about different technologies
  • Passion for problem solving
  • Ability to communicate effectively and with empathy (English & Hindi)
  • Eagerness to learn from experienced people in a high-paced organization
  • Highly accountable: someone who likes to take full ownership

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

  • Customer Support Representative

    2 weeks ago

    Nagpur, Maharashtra, India Devdort Full time

    **Title**:Chat Customer Service Representative - Ahmedabad Location** **Job Details**: - **Location (Workplace)**: Ahmedabad, Gujarat (On-site) - **Position**: Chat Customer Service Representative - **Salary Range**: ₹26,000 - ₹36,000 (CTC monthly, depending on interview & experience) - **Shift**: Rotational (including weekends &...

  • Technical Support Specialist

    1 day ago

    Nagpur, Maharashtra, India HCL Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    SENIOR TECHNICAL SPECIALIST Skill (Primary) Technical Skills (ERS)-Other Technical Skills-Product Support (L1-L2-L3) Location Nagpur Job Family Support Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering,...

  • Medical Representative

    7 days ago

    Sadar Bazar, Nagpur, Maharashtra, India GoodFaith Pharma Impex Full time

    **Position Overview** We are seeking a motivated and results-driven Medical Representative to promote and sell our pharmaceutical or medical products to healthcare professionals, including doctors, hospitals, and clinics. The Medical Representative will build relationships with healthcare providers, communicate product benefits, and drive sales...

  • Airport Support Representative Nagpur

    2 weeks ago

    Nagpur, India Viswamitempowersolution Full time

    Position: Airport Support Representative Company Overview: Viswamitempowersolution is a leading provider of airport support services in Nagpur, Maharashtra, India. We are committed to delivering exceptional customer service and ensuring a seamless travel experience for all our clients. Job Overview: We are looking for a dedicated and customer-oriented...

  • Field Support Representative

    2 weeks ago

    Nagpur, Maharashtra, India Webmilez InfoTech Private Limited Full time

    **JD - Field Support Executive** **Department -** Support Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are...

  • Field Support Representative

    2 weeks ago

    Nagpur, Maharashtra, India Webmilez InfoTech Private Limited Full time

    **JD - Field Support Executive** **Department -** Support Ciferon is a simplest restaurant POS and management software that works online and offline both, integrated with leading platforms which provide the easy operations like: Billing, Inventory, accounting, Reports, online orders and many more. Hence, the major part is customer support. So we are...

  • Customer Service Representative

    2 weeks ago

    Nagpur, Maharashtra, India Nurture Itech Full time

    Urgently Required: Customer support Education: 12th,Any graduate Experience:0-2yrs Responibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

  • Customer Service Representative

    3 days ago

    Nagpur, Maharashtra, India Nurture Itech Full time

    Urgently Required: Customer support Education: 12th,Any graduate Experience:0-2yrs Responibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

  • Customer Support Representative

    3 days ago

    Malad, Mumbai, Maharashtra, India Payment Gateway Solution Pvt. Ltd. Full time

    Company: Paymentz Location: Malad, Mumbai Paymentz is actively seeking a motivated individual to fill the role of Customer & Technical Support Representative - Merchant Services at our corporate office in Malad, Mumbai. As a member of our team, you will play a crucial role in providing support and service to our merchants, resolving their inquiries, and...

  • Sales Representative

    2 weeks ago

    Nandanvan, Nagpur, Maharashtra, India Aviven engitech pvt ltd Full time

    Define the Role Clearly Job Title: Sales Representative Location: [Your office location] **Responsibilities**: Develop and maintain relationships with new and existing clients. Present and explain company products and services. Conduct market research to identify new sales opportunities. Prepare and deliver presentations. Negotiate contracts and close...