Customer Care Executive

13 hours ago

Cochin, Kerala, India AMS Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Title: Customer Care Executive

(Builders and Developers industry experience is a must)

Location: Kochi (Panampilly Nagar)

Industry: Builders & Developers

Salary: ₹15,000 – ₹25,000

Experience: 1-2 years

Job Summary

We are hiring a Customer Care Executive to manage post-sale customer interactions and documentation. The role requires handling customer queries, providing timely support, and ensuring smooth communication to enhance customer satisfaction.

Key Responsibilities

  • Handle post-sale documentation and customer support activities.
  • Manage customer interactions via phone, email, and in person.
  • Address and resolve customer queries in a professional manner.
  • Maintain accurate records of customer communication and documentation.
  • Coordinate with internal teams to ensure customer needs are met.

Requirements

  • 1–2 years of experience in the Builders & Developers industry (mandatory).
  • Any graduate degree.
  • Strong communication skills in English and Malayalam.
  • Good interpersonal skills and problem-solving ability.

3 of 1,843Interested candidates are requested to share their updated resumes with Job Name as Subject to or contact

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

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