Customer Care Executive

7 days ago

Cochin, Kerala, India quickplace Full time ₹ 96,000 - ₹ 2,79,647 per year

We are looking for a customer-oriented service representative.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Qualification : Any degree

Experience : fresher

Customer Service Responsibilities list:

  • Customer Service Responsibilities list:
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

contact us

Job Types: Full-time, Fresher

Pay: ₹8, ₹23,566.69 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

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