Customer Care Executive

2 days ago

Cochin, Kerala, India CLASSIC COLORS &INTERIORS Full time ₹ 1,80,000 - ₹ 5,40,000 per year

Job Title: Customer Care Executive

Company: Classic colors and Interiors

Location: Kochi

Job Type: Full-Time

Experience Level: Mid-Level

About Us:

Classic Colors and Interiors is a dynamic and growing company specializing in high-quality interior solutions. With a strong focus on customer satisfaction and design excellence, we are expanding our reach and looking for enthusiastic individuals to join our team.

Job Description:

We're looking for a passionate and results-driven Customer Care Executive to join our team and help elevate our presence and performance.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.
  • Resolve product or service-related issues by clarifying complaints, determining the cause, selecting the best solution, and following up to ensure resolution.
  • Maintain a thorough knowledge of company products, services, policies, and procedures.

Requirements:

  • Degree/PG
  • Previous experience in customer service,
  • Excellent communication and interpersonal skills

Job Type: Full-time

Pay: ₹15, ₹35,000.00 per month

Work Location: In person

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