Jewellery Sales Executive

7 days ago

Hyderabad, Telangana, India Mangatrai Jewellers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Full job description

Company : Darpan Mangatrai Jewellers

Job Title: Sales Executive

Location : Punjagutta, HYD. - In person

Working days : 6* days/week*

Timings : 10:45 am - 09:00 pm (Male)

10:45 am - 08:00 pm (Female)

Compensation Range: Attractive package + Performance-Based Incentives

About the Role

We are looking for a well-groomed, polished, and customer-focused Sales Executive to join our jewellery Sales team. The ideal candidate will have proven experience in high-end or luxury jewellery sales, with a passion for delivering exceptional service and building strong customer relationships.

Key Responsibilities

1. Sales Generation

  • Assist customers in selecting jewellery that suits their style, preferences, and requirements.
  • Promote new arrivals and current collections to meet and exceed individual sales targets.
  • Provide expert information on product features, quality, design, and craftsmanship.
  • Consistently achieve and surpass monthly sales targets.

2. Customer Relationship Management

  • Build and maintain long-term relationships with customers to foster loyalty and repeat business.
  • Address inquiries and resolve post-purchase concerns professionally.
  • Conduct timely follow-ups to ensure customer satisfaction and engagement.

3. Store Operations

  • Ensure the store is well-maintained, clean, and reflects a luxury environment.
  • Handle billing and transaction documentation accurately and efficiently.
  • Support inventory updates and maintain premium product displays.

4. Product & Market Knowledge

  • Stay informed on current jewellery trends, luxury designs, and gemstone details.
  • Offer guidance on jewellery care, customization, and repair services.
  • Monitor market competitors and share insights for improvement.

5. Promotions & Marketing

  • Actively participate in in-store events, promotional campaigns, and Youtube live.
  • Share customer feedback and insights to enhance marketing and merchandising strategies.

6. Team Collaboration

  • Work closely with store managers and team members to meet overall store targets.
  • Share customer preferences and emerging trends to support buying and planning decisions.

Key Skills & Qualifications

  • Education: Minimum High School / Diploma
  • Experience: 1 - 4 years of experience in luxury jewellery retail sales
  • Communication: Strong verbal and interpersonal skills in English and local languages
  • Sales: Demonstrated success in achieving sales targets
  • Customer Service: Customer-centric with excellent problem-solving abilities
  • Product Knowledge: In-depth understanding of jewellery materials, cuts, stones, and craftsmanship
  • Presentation: Professionally groomed with a refined and polished appearance

Employee Benefits

  • Annual Bonus
  • Growth & Development Opportunities
  • Supportive and Collaborative Work Environment
  • Competitive salary plus sales incentives.
  • Staff discounts on purchases.
  • Training and career growth opportunities.

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