Sales Executive
1 day ago
Job Title: Sales Executive – Jewellery Showroom
Department: Sales / Retail Operations
Location: Jubilee Hills
Reporting To: Store Manager / Sales Manager
Diamond sales executive is plus
Job Summary:
The Sales Executive is responsible for achieving sales targets, delivering excellent customer service, and maintaining a premium shopping experience for customers in the jewellery showroom. The role involves assisting customers with product selection, ensuring proper display of jewellery items, and handling billing and after-sales service professionally.
Key Responsibilities:
- Customer Handling:
- Greet customers warmly and understand their jewellery requirements.
- Present products (gold, diamond, silver, platinum, gemstones, etc.) attractively and convincingly.
- Explain product details such as purity, weight, design, making charges, and warranty policies.
- Build trust and rapport with customers to ensure repeat business.
- Sales & Targets:
- Achieve daily, weekly, and monthly sales targets.
- Upsell and cross-sell products to maximize revenue.
- Keep track of customer preferences and suggest suitable products.
- Showroom Maintenance:
- Ensure jewellery display counters are clean, organized, and secure.
- Report stock shortages or damages to the manager.
- Follow showroom security and handling procedures.
- Billing & Documentation:
- Generate bills accurately through POS systems.
- Handle cash, card, or digital payments securely.
- Maintain customer records and assist in loyalty program registrations.
- After-Sales Service:
- Assist customers with exchange, repair, and customization requests.
- Handle customer complaints politely and escalate when needed.
- Team Coordination:
- Work closely with other sales executives, inventory staff, and the store manager.
- Participate in sales meetings, product training, and promotional events.
Required Qualifications & Skills:
- Education: Minimum 12th pass / Graduate in any discipline.
- Experience: 1–3 years in retail or jewellery sales
Job Type: Full-time
Pay: ₹30, ₹40,000.00 per month
Work Location: In person
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