Concurrent & Billing Audit Deputy Vice President

Deputy Vice President - Concurrent & Billing Audit

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees.
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees.
3. Dynamic, Inclusive and Diverse team culture.
4. Gender Neutral Policy.
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits.
6. Commitment to the overall development of an employee through comprehensive learning & development framework.

Role Purpose

To lead all concurrent, 3rd party calling and billing audits across the organization.

Role Accountability

1. Align resources for performing risk assessment and other planning related tasks
2. Prepare risk assessment report for audits in scope as per agreed plan
3. Prepare audit plan based on risk assessment after incorporating inputs from all avenues
4. Manage overall audit activities pertaining to areas covered under concurrent audits, third party calling audits and billing audits etc.
5. Define and analyze triggers for concurrent audits, billing audits and third-party calling audits
6. Perform resource allocation and prepare an execution plan for audits to be undertaken during a given year
7. Liaison with the function heads for timely audit initiation and completion
8. Conduct critical / confidential investigations assigned by MD & CEO / COO / IA-Head and submit reports thereof
9. Update Head Internal Audit about developments and progress of audit
10. Prepare final audit presentation for Audit Committee of Board
11. Ensure coverage of all the audit areas as defined in the audit plan
12. Ensure regular follow up to close all the open observations and conduct complete ATR process
13. Manage quality assurance conducted by external consultants/agency
14. Ensure quality of audit findings as well as adherence to audit manual/policy/checklists etc.
15. Prepare and present a consolidated position of major risks surfacing from the results of all the audits to HIA
16. Devise corrective action plan based on mutual discussion with process owners
17. Oversee adherence to regular process documentation practices in compliance with the process guidelines.

Measures of Success

1. Perform risk assessment for all the processes across the business and support functions to prioritize audit plan
2. Number of all the audits/investigations, follow-up audits and report issuance completed within specified timeframes during the year / half year / quarter
3. Variance between actual time and budgeted time for each audit activity performed
4. Audit Findings highlighted vs Findings Accepted
5. Monitoring closure of ATR observations and reporting the same to ACB
6. Number of defects/observations highlighted
7. Negative Comments from Quality Assurance Reviews
8. Timely and accurate updation of process documentation
9. Process Adherence as per MOU

Technical Skills / Experience / Certifications

1. Deep understanding of Credit Card/Financial Services industry, its emerging trends, issues, challenges, key players and leading practices as well as intricacies of outsourcing arrangements in financial services industry.
2. Possess adequate know-how of processes/internal audit/risk/regulatory and statutory compliance activities.

Competencies critical to the role

1. Analytical ability
2. Problem-solving skills
3. Verbal and written communication
4. Result Orientation

Qualification

Professional Qualification which may include (CA/ MBA / ICWA / CIA)

Preferred Industry

FSI