Gold Loan Officer, Gold Loan Sales Officer
5 days ago
GLSO JD -
1. Prospecting and Lead Generation
Identify and target potential customers (individuals, small businesses, etc.) needing gold loans.
Generate leads through cold calling, referrals, local market visits, and community engagement.
Plan & execute marketing activities within 5 km radius of the branch
Travel extensively within assigned areas to meet customers.
2. Customer Acquisition and Relationship Management
Educate customers about gold loan products, terms, interest rates, and benefits.
Assess customer needs and recommend suitable loan schemes.
Build trust by addressing queries, resolving concerns, and ensuring transparency.
3. Documentation
- Guide customers through documentation processes (ID proof, address proof, etc.) and ensure compliance with KYC norms.
4. Sales Targets and Business Growth
Meet or exceed monthly/quarterly sales targets for loan disbursements.
Expand the customer base in assigned territories through aggressive field sales activities.
5. Market Intelligence and Feedback
Report competitor activities, market trends, and customer feedback to management.
Suggest improvements to loan products or processes based on field insights.
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