Operations & Quotations (Tour & Travel)

3 days ago

Bengaluru, Karnataka, India MNR solutions pvt Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Position: Manager – Operations & Quotations (Tour & Travel)

Location: Bangalore, India

Experience: 8–15 Years

Position Overview:

We are looking for an experienced Manager – Operations & Quotations to lead and manage the back-office operations for our Dubai Destination Management Company (DMC) from our India base in Bangalore.

The ideal candidate will have a comprehensive understanding of Dubai inbound tourism, team leadership, and end-to-end DMC processes, ensuring operational excellence, process efficiency, and superior service delivery.

Key Responsibilities: Office Setup & Administration

  • Oversee the complete setup and day-to-day functioning of the Bangalore back-office.
  • Coordinate with Admin, IT, and HR for infrastructure, compliance, and staffing requirements.
  • Ensure adherence to company policies, legal compliance, and statutory requirements.
  • Maintain strong coordination and reporting alignment with Dubai Headquarters.

Operations & Team Management

  • Supervise daily operations across sales support, quotations, reservations, and documentation.
  • Build, mentor, and manage a high-performance support team catering to India market demands.
  • Monitor KPIs, SLAs, and TAT to ensure timely responses and service quality.
  • Implement workflow discipline, accountability, and productivity improvement measures.

DMC Business Expertise

  • Demonstrate in-depth knowledge of Dubai inbound DMC operations, including:
  • Hotel contracting and pricing
  • Ground handling services
  • Excursions and itinerary planning
  • Support the Dubai operations team in quotations, confirmations, and supplier coordination.
  • Collaborate with the India market sales team for lead management, quotations, and follow-ups.
  • Drive cost-effective service delivery and process optimization initiatives.

Coordination & Reporting

  • Maintain consistent communication with Dubai HQ and regional market teams.
  • Prepare and present weekly performance and productivity reports.
  • Ensure proper organization, documentation, and secure storage of all operational data.

Continuous Improvement

  • Identify operational gaps and implement efficiency-driven solutions.
  • Foster a culture of ownership, collaboration, and continuous learning.
  • Recommend and implement best practices to enhance service quality and team performance.

Qualifications & Skills:

  • Education: Graduate/Postgraduate in Tourism, Hospitality, or Business Administration (preferred).
  • Experience: Minimum 10 years in a Destination Management Company (DMC) with proven expertise in Dubai inbound tourism.
  • Strong leadership experience in managing quotations, operations, and reservations teams.
  • Excellent organizational, problem-solving, and communication skills.
  • Proficiency in DMC software, ERP, or CRM systems.
  • Ability to handle high-pressure situations and meet tight deadlines with efficiency.

Key Competencies:

  • DMC Operations Management
  • Team Leadership & Mentoring
  • Quotation & Pricing Expertise
  • Cross-Functional Coordination
  • Process Optimization & Reporting
  • Customer-Centric Approach

Job Type: Full-time

Work Location: In person

  • DXP Development Developer

    2 weeks ago

    Bengaluru, Karnataka, India Infogain Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Roles & Responsibilitiesbuild low level designs and guide development team for the technical approachesDesign, develop and implement Magento 2 eCommerce solutions. Integrate with major external systems including ERP, CRM, OMS, payment gateway system, middleware, and other systems. Prepare custom prospect/client solutions to be presented. Participation in pre...

  • Tours Operation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Active Holiday Company Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Role:As a Tour Operations Executive, you will be the key to our clients' seamless travel experiences. You will manage the entire operational flow from the moment a booking is confirmed until the client returns home, ensuring every detail is perfect. This is a hands-on role that requires a passion for travel and a meticulous attention to detail to serve...

  • Tour Manager/ Tour Leader

    3 days ago

    Bengaluru, Karnataka, India 50+ Voyagers Travel and Adventure Club Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    We invite you to join 50+ Voyagers Travel and Adventure Club Pvt Ltd, a 12 years old travel company established exclusively to serve 50+ age group on travel and enrichment. We are India's first and fastest growing travel start-up, specialized in organizing domestic and international group tours for senior citizens. We conduct packaged / fixed departure group...

  • Tour Operation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Active Holiday Company Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    BANGALORE BASED (Sahakar Nagar), TRAVEL TRADE EXPERIENCE NECESSARY.EXCELLENT COMMUNICATIONExecution of travel arrangements for travellersServicing customer queries online and over the phoneManaging reservations, rooming lists etc.Post sales customer support (visa documentation, extra nights, amendments etc).Tour Series and FIT traveller handlingManaging...

  • Operations Manager

    3 days ago

    Bengaluru, Karnataka, India toehold travel & photography Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Company: Toehold Travel and Photography Pvt. Ltd.Location: BangaloreJob Type: Full-timeAbout Us:Toehold Travel and Photography Pvt. Ltd. is India's leading travel and photography company, offering world-class photo tours, customized holidays, and photography learning experiences. With a blend of expertise in both travel and visual storytelling, we help our...

  • Field Operator Executive

    1 week ago

    Bengaluru, Karnataka, India Capital Placement Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Responsible for achieving daily & monthly targets of production without compromising quality standards.Must have a strong troubleshooting skill & amp; to believe in team work. Ensure highest standard of transparency and integrity.

  • Supervisor (Quotation)

    3 days ago

    Bengaluru, Karnataka, India MNR solutions pvt Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position: Supervisor – Quotation (QTM Team)Location: BangaloreExperience Required: 5–8 YearsIndustry Preference: Travel & Tourism / Destination Management Company (DMC)Employment Type: Full-TimeRole Overview :-We are seeking a highly motivated and experienced Supervisor – Quotation to lead and manage our Quotation Team (QTM). The ideal candidate will...

  • Tour Designer

    1 week ago

    Bengaluru, Karnataka, India Ewol Now Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEwol Now Private Limited curates and delivers top-notch Student Mobility Programs through various Global and Field Immersions, Capstone Programs, and Curated Travel Experiences tailored for colleges, universities, and communities.These programs are designed to provide enriching experiences and practical exposure to students, helping them...

  • Tour Executive

    5 days ago

    Bengaluru, Karnataka, India Active Holiday Company Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Here's a job description for a Tour Executive based in Bangalore.Tour ExecutiveWe are looking for amotivated and experienced Tour Executiveto join our team in Bangalore. The ideal candidate will have a strong passion for travel and a solid background in tour organization and visa processing. You'll be responsible for creating memorable and seamless travel...

  • Project Spprt Team Coord 2

    2 weeks ago

    Bengaluru, Karnataka, India IQVIA Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description Partner with Business stakeholders, Program teams to prioritize, develop and release solutions using Salesforce marketing cloud.SFMC Developer with hands on experience in SFMC Salesforce Marketing Cloud, able to troubleshoot with debugging skills. Must have SF marketing cloud certification. Creating and Designing dynamic email...