Customer Service Representative

7 days ago

Mohali, Punjab, India Charger Logistics Inc Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for dynamic individuals with a passion for helping people to join our team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.

Responsibilities:

  • Coordinate and plan with department peers to effectively and efficiently dispatch the company's resources
  • Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards
  • Communicate specific freight requirements and procedures to drivers
  • Handle customer inquiries in a timely, professional manner
  • Update customer web portals with up-to-date load information
  • Monitor and update shipment statuses on the company's internal applications
  • Analyze resource utilization and generate reports as needed
Requirements
  • 1+ years of trucking industry and/or dispatch experience is an asset
  • Freshers with excellent verbal and written communication
  • Demonstrated ability to manage high-stress situations calmly and effectively
  • Demonstrated ability to actively manage multiple, concurrent projects
  • Knowledge of Department of Transportation (DOT) rules and regulations preferred
  • Positive attitude with good people skills
  • Good command of MS Office (Excel and Word) with an ability to quickly learn new software
Benefits
  • Competitive Salary
  • Career Growth

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