Customer Relationship Management Manager

5 days ago


Mumbai Metropolitan Region, India Ravi Group Builders & Developers Full time ₹ 50,000 - ₹ 60,000 per year

*Job Opening:* Customer Relationship Manager

*Location* : Mira Road ( On site )

*Industry* : Real Estate

*Experience* : Min- 3 Yr To 5 Yr

*Job Type* : Full-Time

*Salary:* Upto 50k To 60K (also depends on your interview and last drawn salary)

Key Responsibilities:

Payment Follow-up & Recovery

Monitor client payment schedules and follow up on outstanding dues.

Regularly call, email, and meet clients to ensure timely collection.

Maintain a list of overdue accounts and escalate unresolved issues when necessary.

Customer Interaction

Educate clients about their payment obligations, due dates, and applicable late fees.

Address customer concerns regarding billing and clarify any discrepancies in invoices.

Build a rapport with clients to ensure a professional and respectful collections process.

Documentation & Record-Keeping



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