Billing And Front-End Customer Service Executive

2 weeks ago


Shaikpet Telangana, India Black Fuel Roastery Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Key Responsibilities

  • Operate Purchase order systems accurately for dine-in, takeaway, and delivery orders
  • Handle cash, card, and digital payments with precision
  • Generate and issue bills, receipts, and daily sales reports
  • Reconcile cash drawer and report discrepancies to management
  • Resolve billing issues or customer complaints professionally and promptly
  • Maintain a clean and organized front counter and seating area
  • Coordinate with kitchen staff to ensure timely order delivery
  • Monitor inventory of takeaway supplies
  • Support queue management during peak hours

Requirements:

  • Minimum 1 year experience in billing and customer service.
  • Any Diploma/graduation/post-graduation degree
  • Strong verbal communication
  • Professional appearance and a pleasant personality
  • Fluency in English, Hindi and Telugu preferred

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