Front Office Executive
11 hours ago
**Job Title**: Front Office Executive - OP Billing
**Department**: Front Office / Outpatient Billing
**Location**: Fernandez Hospitals - Hyderguda
**Experience Required**: 0 to 2 Years
**Educational Qualification**: Any Graduate (preferably B.Com, BBA, or related field)
**Job Summary**:
**Key Responsibilities**:
- Handle **OP (Outpatient) billing**, including patient registration, billing, and payment collection.
- Provide a warm and professional welcome to all patients and visitors.
- Ensure accurate entry of patient details and services availed in the hospital management system (HIS).
- Generate bills based on doctor consultations, lab tests, and procedures.
- Process **cash, card, UPI, or digital payments** and issue receipts.
- Maintain and reconcile billing records at the end of each shift/day.
- Address patient queries related to billing and guide them courteously.
- Coordinate with doctors, nurses, lab staff, and other departments to ensure smooth outpatient workflow.
- Maintain confidentiality of patient records and sensitive information.
- Follow standard operating procedures (SOPs) and hospital guidelines related to front office and billing operations.
**Required Qualifications & Skills**:
- Graduate in any discipline (B.Com, BBA, BA, B.Sc. preferred).
- **0 to 2 years of experience** in hospital/clinic front office or billing roles.
- Familiarity with Hospital Information System (HIS) software is an advantage.
- Strong interpersonal and communication skills.
- Customer-focused with a pleasant attitude.
- Ability to multitask and handle pressure during busy outpatient hours.
**Work Conditions**:
- Shift-based duty including weekends and holidays, as per hospital schedule.
- Front office desk role requiring professional attire and behavior.
- May involve long hours during peak OPD days.
**Preferred Qualities**:
- Experience with OP billing, patient registration, or customer care in a healthcare setting.
- Fluency in English and local languages.
- Ability to remain calm and courteous in a fast-paced environment.
Pay: From ₹18,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
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