Front Desk Officer Billing Executive
11 hours ago
**Role Overview**:
The Front Desk Officer cum Billing Executive will be the first point of contact for patients and visitors, ensuring a welcoming experience and smooth clinic operations. The role also involves handling billing, payments, and administrative coordination in alignment with QHT Clinic’s service and compliance standards.
**Key Responsibilities**:
- Greet and assist patients and visitors in a courteous and professional manner.
- Manage front desk operations including patient registration, appointment scheduling, and follow-ups.
- Handle billing, payment collection, and maintain accurate transaction records.
- Coordinate with doctors and clinical staff to ensure timely patient flow and service delivery.
- Maintain daily MIS reports and update records in CRM/clinic management software.
- Ensure the front desk area and reception are always well-maintained and organized.
- Address patient queries and concerns with empathy and professionalism.
- Support administrative and operational functions as required by the Clinic Manager.
**Requirements**:
- Graduate in any discipline (preferably with experience in healthcare/hospitality).
- **1-3 years of experience in front desk, billing, or customer service roles.**:
- Good communication and interpersonal skills **(English, and Hindi preferred).**:
- Basic knowledge of billing systems, CRM, or clinic management software.
- Proficiency in MS Office (Excel, Word, Outlook).
- Strong attention to detail, multitasking ability, and customer-oriented approach.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
Work Location: In person
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