Front Desk Executive

14 hours ago


Banjara Hills Hyderabad Telangana, India Fitmap Full time

We are looking for enthusiastic and customer-oriented Front Desk Sales Agents to be the face of our gym within a gated community. The role involves reporting to the Sales Head, managing front desk activities, driving sales and renewals, handling customer inquiries, and ensuring a welcoming environment for all gym members and visitors.

**Key Responsibilities**:

- Greet and welcome members and visitors in a warm and friendly manner.
- Handle sales inquiries, provide information about gym memberships and services, and close
- Reach out to potential leads for sales and renewals.
- Manage check-ins, check-outs, and track attendance of gym members and trainers
- Collaborate with the Sales Head and operations team to ensure smooth functioning of gym activities.
- Assist in organizing and promoting events and activities within the gym.
- Provide feedback and suggestions to improve sales strategies and customer experience.
- Handle and resolve customer issues and complaints professionally.

**Skills and Qualifications**:

- Previous experience in sales and customer service.
- Strong communication and interpersonal skills.
- A friendly and approachable demeanor.
- Ability to work in a fast-paced environment and multitask.
- Basic knowledge of CRM tools and office management software.
- Organized and detail-oriented.
- An interest in fitness and wellness is a plus.

**Benefits**:

- Performance-based incentives.
- Opportunity to work in a dynamic and community-focused environment.

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 3 years (preferred)

Work Location: In person


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