Lead Generation Executive
1 week ago
Roles and Responsibilities:
- Handle inbound and outbound calls to assess customer needs and generate leads.
- Qualify leads through cold calling and visit data to identify potential opportunities.
- Present product features, address customer inquiries, and overcome objections.
- Maintain accurate customer data and resolve complaints while building long-term
relationships.
- Meet sales quotas, schedule meetings, and ensure customer satisfaction.
- Regularly share product updates with clients.
- Gather customer feedback and collaborate with internal teams to enhance product offerings.
- Prepare and submit daily, weekly, and monthly demo reports.
- Track and record lead generation activities, deal progress, and call data.
- Provide constructive feedback on negative demos to improve future performance.
- Validate and track deals closed, ensuring data accuracy and lead status.
- Conduct follow-up calls with potential clients and arrange demos.
- Coordinate with the sales team to track lead progress and encourage conversion.
- Maintain relationships with existing customers to promote additional products after
software expiry.
- Assign leads from event data, internal departments, and previous months' data to the sales
team.
- Follow up with team members to monitor closure status of assigned leads.
Additional Qualification and Skills:
●
Bachelor's degree in Quality Management, Business Administration, or a related field.
●
Proven experience in quality control or quality assurance
● Proficiency in English, MS Excel and CRM software
●
Strong understanding of quality management principles and practices.
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