Customer Relationship Executive

2 weeks ago


Cochin, Kerala, India Cool Tech Full time ₹ 1,80,000 - ₹ 2,64,000 per year

Key Responsibilities:

Client Management:

  • Build and maintain strong relationships with large clients.
  • Develop a deep understanding of clients' needs and business objectives.
  • Serve as the main point of contact for key clients, ensuring high levels of client satisfaction.

Sales Management:

  • Develop and execute sales strategies to achieve revenue targets.
  • Identify and pursue new business opportunities with existing and potential clients.
  • Conduct sales calls and client meetings to close deals and secure contracts.

Collections Management:

  • Oversee the collections process to ensure timely payment from clients.
  • Develop and implement effective strategies for managing outstanding accounts.
  • Work closely with the finance team to monitor and report on collections status.

Reporting and Analysis:

  • Prepare regular reports on sales, collections, and client engagement activities.
  • Analyze sales data and market trends to inform business strategy.
  • Provide actionable insights and recommendations to senior management.

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Experience:

  • CRE: 1 year (Required)

Work Location: In person



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