Phone pay inbound
1 day ago
- 1 Rotational Off per Week
- CTC: Based on Performance
- Workdays: 6 Days a Week
Mandatory Skills for PhonePe Inbound Process Fluency in English & Hindi (Versant Level 4) Strong Communication Skills – Clear, professional & customer-friendly tone Problem-Solving Ability – Quick thinking & effective issue resolution Active Listening Skills – Understand customer concerns & provide accurate solutions Customer-Centric Approach – Ensure high satisfaction & empathy-driven service Basic Computer Knowledge – Ability to navigate systems & update records Multi-Tasking – Handle multiple queries efficiently Adaptability & Patience – Work in rotational shifts & handle high call volumes Team Player – Collaborate with internal teams for issue resolution Time Management – Prioritize tasks & ensure timely query resolution
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