CSE (Customer Support Executive)

1 week ago


Noida, Uttar Pradesh, India IQ INFOTECH & CO Full time ₹ 15,000 - ₹ 2,30,000 per year

Respond to customer inquiries via phone, email, chat, or social media

Resolve product or service issues in a timely and professional manner

Maintain accurate records of customer interactions and transactions

Follow up with customers to ensure their issues are resolved

Collaborate with internal teams to escalate or resolve complex issues

Provide product and service information to customers.

Requirements:

Gender: Female

Education: Minimum High School Diploma or Graduate in any discipline

Excellent communication skills (verbal and written)

Proficient in MS Office and CRM tools (preferred)

Good listening and problem-solving skills

Ability to stay calm under pressure

Prior customer service experience is a plus

Job Type: Full-time

Pay: ₹15, ₹23,000.00 per month

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person



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