CSE (Customer Support Executive)

4 days ago

Greater Noida, Uttar Pradesh, India DAV BUSINESS SERVICES PVT LTD Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Role Overview

DAV Business Services Pvt. Ltd. is looking for a Customer Support Executive who will be the first point of contact for our clients, helping them resolve queries, ensuring smooth onboarding, and delivering exceptional customer service. This is an opportunity to work in a dynamic environment and directly contribute to customer success, retention, and satisfaction.

Responsibilities

  • Handle customer queries via email, chat, and calls in a professional and timely manner.
  • Assist clients with onboarding, setup, and usage of our services.
  • Troubleshoot common issues and escalate technical problems to the concerned team.
  • Maintain detailed records of customer interactions and feedback.
  • Provide product demonstrations and guide customers through features when needed.
  • Collaborate with developers, sales, and marketing teams to improve customer experience.
  • Work towards achieving high customer satisfaction and retention rates.

Skills Required

  • Strong communication skills (written & verbal) in English and Hindi.
  • Ability to understand SaaS platforms, websites, or digital services.
  • Problem-solving mindset with a customer-first approach.
  • Basic knowledge of website hosting, domains, or SaaS products (preferred).
  • Familiarity with CRM tools, ticketing systems, or chat support platforms is a plus.
  • Ability to multitask and manage time effectively.

What We Offer

  • Opportunity to work in a fast-growing IT & digital services company.
  • Exposure to real-world customer support challenges across diverse industries.
  • Career growth opportunities with performance-based incentives.
  • A chance to be part of a professional team with future leadership opportunities.

How to Apply

Interested candidates can apply directly through LinkedIn/Indeed or share their resume with us at

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

  • Cse (customer Support Executive)

    3 days ago

    Greater Noida, Uttar Pradesh, India DAV BUSINESS SERVICES PVT LTD Full time

    Role Overview DAV Business Services Pvt Ltd is looking for a Customer Support Executive who will be the first point of contact for our clients helping them resolve queries ensuring smooth onboarding and delivering exceptional customer service This is an opportunity to work in a dynamic environment and directly contribute to customer success ...

  • Customer Success Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Threatcop Full time

    Job Overview: At Threatcop Inc. the role of a Customer Success Executive (CSE) is crucial in maximizing the value our customers derive from our offerings. The CSE's primary responsibilities include driving renewals, upsells, and cross-sells, enhancing customer satisfaction, and fostering enduring relationships. By working closely with various internal...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Rapsys Technologies Full time

    We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support The role involves handling customer inquiries resolving issues collecting feedback and ensuring excellent service delivery across all communication channels Key Responsibilities Respond to customer queries via phone email and chat ...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & Responsibilities- Interact with customers to understand service-related needs and...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from you Roles & Responsibilities Interact with customers to understand service-related needs and...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    4 days ago

    Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • 06/09/2025) Customer Support Executive

    1 week ago

    Greater Noida, Uttar Pradesh, India GENUS DEPARTMENTAL STORE Full time

    Job Title Customer Support Experience 6 months to 3 Years International Process experience Salary 18 000 to 30 000 per month Shift US Shift Timings 7 30 PM to 4 30 AM Night Shift We are looking for experienced and enthusiastic Customer Support with mandatory experience in International Customer Support The ideal candidate will...